systems and methods for providing identification tests. In some embodiments, a system and a method are provided for generating and serving to a user an animated challenge graphic comprising a challenge character set whose appearance may change over time. In some embodiments, marketing content may be incorporated into a challenge message for use in an identification test. The marketing content may be accompanied by randomly selected content to increase a level of security of the identification test. In some embodiments, a challenge message for use in an identification test may be provided based on information regarding a transaction for which the identification test is administered. For example, the transaction information may include a user identifier such as an IP address. In some embodiments, identification test results may be tracked and analyzed to identify a pattern of behavior associated with a user identifier. A score indicative of a level of trustworthiness may be computed for the user identifier.
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7. A method for assessing security risk associated with an electronic transaction, the electronic transaction being a first electronic transaction between a user system and a publisher system, the method comprising acts of:
analyzing a first input pattern observed from the first electronic transaction to determine whether a plurality of web site input controls are accessed in an expected order, wherein the expected order corresponds to at least one of (i) a visual layout of a web page configured to display the website input controls and (ii) a defined hypertext markup language (HTML) tabindex;
analyzing a second input pattern observed from the first electronic transaction, the second input pattern relating to timing of the plurality of web site input controls being accessed;
identifying a network address from which at least one communication pertaining to the first electronic transaction is received by a web server of the publisher system;
using the network address to cross reference one or more account identifiers, wherein each account identifier of the one or more account identifiers cross referenced using the network address was observed in at least one of one or more other electronic transactions performed from the network address;
determining whether any account identifier of the one or more account identifiers cross referenced using the network address was previously flagged as being suspicious; and
if it is determined that at least one account identifier of the one or more account identifiers cross referenced using the network address was previously flagged as being suspicious:
flagging the network address as also being suspicious; and
outputting an indication of an elevated level of risk.
1. A system for assessing security risk associated with an electronic transaction, the electronic transaction being a first electronic transaction between a user system and a publisher system, the system comprising at least one processor programmed to:
analyze a first input pattern observed from the first electronic transaction to determine whether a plurality of web site input controls are accessed in an expected order, wherein the expected order corresponds to at least one of (i) a visual layout of a web page configured to display the website input controls and (ii) a defined hypertext markup language (HTML) tabindex;
analyze a second input pattern observed from the first electronic transaction, the second input pattern related to timing of the plurality of web site input controls being accessed;
identify a network address from which at least one communication pertaining to the first electronic transaction is received by a web server of the publisher system;
use the network address to cross reference one or more account identifiers, wherein each account identifier of the one or more account identifiers cross referenced using the network address was observed in at least one of one or more other electronic transactions performed from the network address;
determine whether any account identifier of the one or more account identifiers cross referenced using the network address was previously flagged as being suspicious; and
if it is determined that at least one account identifier of the one or more account identifiers cross referenced using the network address was previously flagged as being suspicious:
flag the network address as also being suspicious; and
output an indication of an elevated level of risk.
13. At least one non-transitory computer-readable medium having encoded thereon instructions which, when executed by at least one processor, cause the at least one processor to perform a method for assessing security risk associated with an electronic transaction between a user system and a publisher system, the electronic transaction being a first electronic transaction, the method comprising acts of:
analyzing a first input pattern observed from the first electronic transaction to determine whether, a plurality of web site input controls are accessed in an expected order, wherein the expected order corresponds to at least one of (i) a visual layout of a web page configured to display the website input controls and (ii) a defined hypertext markup language (HTML) tabindex;
analyzing a second input pattern observed from the first electronic transaction, the second input pattern relating to timing of the plurality of web site input controls being accessed;
identifying a network address from which at least one communication pertaining to the first electronic transaction is received by a web server of the publisher system;
using the network address to cross reference one or more account identifiers, wherein each account identifier of the one or more account identifiers cross referenced using the network address was observed in at least one of one or more other electronic transactions performed from the network address;
determining whether any account identifier of the one or more account identifiers cross referenced using the network address was previously flagged as being suspicious; and
if it is determined that at least one account identifier of the one or more account identifiers cross referenced using the network address was previously flagged as being suspicious:
flagging the network address as also being suspicious; and
outputting an indication of an elevated level of risk.
2. The system of
maintain a transaction history of the network address, wherein the at least one processor is programmed to retrieve, from the transaction history of the network address, the one or more account identifiers observed in the one or more other electronic transactions performed from the network address.
4. The system of
determine, based at least in part on the elevated level of risk, at least one security measure to be taken.
5. The system of
6. The system of
8. The method of
maintaining a transaction history of the network address, wherein the one or more account identifiers observed in the one or more other electronic transactions performed from the network address are retrieved from the transaction history of the network address.
10. The method of
determining, based at least in part on the elevated level of risk, at least one security measure to be taken.
11. The method of
12. The method of
14. The at least one non-transitory computer-readable medium of
determining, based at least in part on the elevated level of risk, at least one security measure to be taken, wherein the at least one security measure comprises allowing the electronic transaction to proceed but imposing one or more selected security requirements at one or more portions of a web site hosted by the web server of the publisher system.
15. The at least one non-transitory computer-readable medium of
determining, based at least in part on the elevated level of risk, at least one security measure to be taken, wherein the at least one security measure comprises a silent security measure configured to allow the electronic transaction to proceed but also configured to prevent, without providing a notification to the user system, one or more actions that are typically allowed once the electronic transaction has been completed.
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This application is a continuation, and claims the benefit under 35 U.S.C. § 120, of U.S. patent application Ser. No. 13/834,733, filed on Mar. 15, 2013, which is a continuation-in-part, and claims the benefit under 35 U.S.C. § 120, of U.S. patent application Ser. No. 12/935,927, filed on Oct. 1, 2010, which was a National Stage of International Application No. PCT/IB2009/005645, filed on Mar. 31, 2009, which claims priority under 35 U.S.C. § 119 to U.S. Provisional Application No. 61/041,556, filed on Apr. 1, 2008, and U.S. Provisional Application No. 61/050,839, filed on May 6, 2008. All of these applications are hereby incorporated herein by reference in their entireties.
The present disclosure relates generally to computer resource security. More particularly, the present disclosure relates to systems and methods for assessing security risk by analyzing user and/or transaction information.
Conventionally, an identification test is implemented by an entity in control of a computer resource to determine to what extent, if at all, a user should be granted access to the computer resource. For example, a web site publisher may implement an identification test to authenticate a user, i.e., to determine whether the user is who he purports to be. Based on the outcome of the test, the publisher decides whether the user is authorized to access the requested resource (e.g., to view a web page, to post a comment on a discussion forum and/or to perform a transaction via the web site).
This type of identification test is conventionally implemented as a challenge-response protocol executed between the publisher and the user. The publisher generates and serves to the user a challenge message soliciting a piece of information, such as an answer to a predetermined security question and/or a value derived based on a cryptographic secret known only to an authentic user. The user must respond to the challenge by providing the solicited piece of information, and the publisher determines whether the user has passed the identification test by examining the user's response.
The publisher may also implement an identification test to determine if a user is a human user or a software robot (“bot”) programmed to simulate a human user. This allows the publisher to restrict access by bots while continuing to provide access to humans, and is therefore desirable in settings where bots pose a security threat. For example, the publisher may implement this type of identification test to prevent bots from creating numerous new accounts and using the new accounts for illicit or nefarious purposes such as phishing, spoofing and/or spamming.
Some conventional identification tests for distinguishing between human users and bots incorporate static images into challenge messages to be served to users. For example, in an image-based challenge called a “Completely Automated Public Turing Test to Tell Computers and Humans Apart” (“captcha”), a static (graphic) image is presented in the challenge message and the user is asked to respond based on the content of the static image.
Several variants of static image captchas have been proposed, including the Gimpy, Bongo and Pix tests described below.
In a Pix test (not shown), several different static images are displayed to a user, and the user is prompted to name a subject common to all of the displayed images.
Sound-based captchas have also been proposed to accommodate visually impaired users. For example, in an Eco test, a word or sequence of numbers is selected and rendered into a distorted sound clip. Upon playing the sound clip, a user is prompted to enter the content of the sound clip and is deemed to have passed the test if the entered word or number sequence matches the actual content of the sound clip.
In some embodiments, a computer system is provided, for providing an animated identification test for use in distinguishing human-generated responses from bot-generated responses. The computer system may comprise at least one processor programmed to generate and serve, via a computer network, to a user's browser a challenge graphic for display to the user by said browser, wherein the challenge graphic comprises a first plurality of characters, and wherein an appearance of the first plurality of characters changes over a time period during which the challenge graphic is displayed.
In some embodiments, the computer system may further comprise a processor adapted to receive from the user a second plurality of characters entered by the user in response to the challenge graphic, wherein said processor is further programmed to determine a result of the animated identification test at least partially by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, the challenge graphic may comprise a feature that at least partially obscures at least one first character of the first plurality of characters during at least a portion of the time period.
In some embodiments, the first plurality of characters may comprise an animated character whose appearance changes over the time period.
In some embodiments, the challenge graphic may comprise at least one marketing feature adapted to convey a marketing message.
In some embodiments, the challenge graphic may further comprise at least one other character that is not part of the first plurality of characters.
In some embodiments, a computer-implemented method is provided, for providing an animated identification test. The method may comprise: with at least one server, generating and serving to a user a challenge graphic, wherein the challenge graphic comprises a first plurality of characters, and wherein an appearance of the first plurality of characters changes over a time period during which the challenge graphic is displayed.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for providing an animated identification test. The method may comprise: with at least one server, generating and serving to a user a challenge graphic, wherein the challenge graphic comprises a first plurality of characters, and wherein an appearance of the first plurality of characters changes over a time period during which the challenge graphic is displayed.
In some embodiments, a computer-implemented method is provided, for providing an identification test. The method may comprise: receiving at a server a request for an identification test to be administered to a user in connection with a transaction; operating a computer to provide a challenge message based at least in part on information regarding the transaction, the challenge message comprising a first plurality of characters to be displayed to the user; and receiving from the user in response to the challenge message a second plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for providing an identification test. The method may comprise: receiving at a server a request for an identification test to be administered to a user in connection with a transaction; operating a computer to provide a challenge message based at least in part on information regarding the transaction, the challenge message comprising a first plurality of characters to be displayed to the user; and receiving from the user in response to the challenge message a second plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, a computer system is provided, for providing an animated identification test. The computer system may comprise: at least one first communication interface adapted to receive a request for an identification test to be administered to a user in connection with a transaction; at least one processor programmed to provide a challenge message based at least in part on information regarding the transaction, the challenge message comprising a first plurality of characters to be displayed to the user; and at least one second communication interface adapted to receive from the user in response to the challenge message a second plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, the at least one processor is further programmed to determine a difference between the first plurality of characters and the second plurality of characters.
In some embodiments, the information regarding the transaction comprises an identifier for the user.
In some embodiments, the information regarding the transaction comprises information signifying a purpose of the identification test.
In some embodiments, the information regarding the transaction is provided in the request for an identification test.
In some embodiments, the at least one first communication interface is further adapted to transmit a token message in response to the request for an identification test; the at least one process is further programmed to store first token information associated with the token message; and the at least one second communication interface is further adapted to receive from the user a data request comprising second token information associated with the token message, wherein the challenge message is provided based at least in part on the first and second token information.
In some embodiments, the at least one processor is programmed to provide a challenge message at least in part by determining a difficulty category of the challenge message based at least in part on the information regarding the transaction.
In some embodiments, the at least one processor is programmed to provide a challenge message at least in part by selecting a marketing message based at least in part on the information regarding the transaction.
In some embodiments, a computer-implemented method is provided, for analyzing responses in animated identification tests. The method may comprise: operating at least one first computer to monitor responses to a plurality of animated identification tests; associating each response with a same user identifier; measuring at least one characteristic of the responses to identify a pattern; and providing, based at least in part on the identified pattern, score information in association with the user identifier, the score information indicative of a level of trustworthiness.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for analyzing responses in animated identification tests. The method may comprise: operating at least one first computer to monitor responses to a plurality of animated identification tests; associating each response with a same user identifier; measuring at least one characteristic of the responses to identify a pattern; and providing, based at least in part on the identified pattern, score information in association with the user identifier, the score information indicative of a level of trustworthiness.
In some embodiments, a computer system is provided, for analyzing responses in animated identification tests. The computer system may comprise at least one processor programmed to: monitor responses to a plurality of animated identification tests; associate each response with a same user identifier; measure at least one characteristic of the responses to identify a pattern; and provide, based at least in part on the identified pattern, score information in association with the user identifier, the score information indicative of a level of trustworthiness.
In some embodiments, the at least one processor is further programmed to: store the score information in association with the user identifier; receive a request for an animated identification test; associate the request for an animated identification test with the user identifier; and provide an animated identification test based at least in part on the score information stored in association with the user identifier.
In some embodiments, the at least one characteristic comprises an amount of time between delivering a challenge message and receiving a response to the challenge message.
In some embodiments, the responses are actual responses, and the at least one characteristic comprises a difference between an actual response and a correct response.
In some embodiments, the at least one processor is further programmed to monitor a rate at which requests for animated identification tests are received at the computer, the requests for animated identification tests being associated with the user identifier.
In some embodiments, the at least one processor is further programmed to monitor a time of day at which a request for an animated identification test is received, the request for an animated identification test being associated with the user identifier.
In some embodiments, the at least one processor is further programmed to: determine, based at least in part on the responses to the plurality of animated identification tests, that the user identifier is associated with a bot attack; and provide an updated assessment regarding at least one of the plurality of animated identification test, the updated assessment being different from an earlier assessment given to the at least one of the plurality of animated identification test.
In some embodiments, the score information comprises information indicative of a purpose of at least one of the plurality of animated identification tests.
In some embodiments, a computer-implemented method is provided, for determining an access privilege to be granted to a user to allow a user to access a computer resource. The method may comprise: operating at least one first computer to determine a user identifier associated with the user; with at least one second computer, receiving score information associated with the user identifier, the score information obtained at least in part by analyzing a plurality of responses in past animated identification tests associated with the user identifier; and operating at least one third computer to determine the access privilege to be granted to the user based at least in part on the score information.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for determining an access privilege to be granted to a user to allow a user to access a computer resource. The method may comprise: operating at least one first computer to determine a user identifier associated with the user; with at least one second computer, receiving score information associated with the user identifier, the score information obtained at least in part by analyzing a plurality of responses in past animated identification tests associated with the user identifier; and operating at least one third computer to determine the access privilege to be granted to the user based at least in part on the score information.
In some embodiments, a computer system is provided, for determining an access privilege to be granted to a user to allow a user to access a computer resource. The computer system may comprise: at least one first processor programmed to determine a user identifier associated with the user; at least one communication interface adapted to receive score information associated with the user identifier, the score information obtained at least in part by analyzing a plurality of responses in past animated identification tests associated with the user identifier; and at least one second processor programmed to determine the access privilege to be granted to the user based at least in part on the score information.
In some embodiments, the at least one communication interface is further adapted to transmit a request for an animated identification test to be served to the user; and the at least one second processor is further programmed to associate the request with the user identifier, wherein the access privilege to be granted to the user is determined based at least partially on a result of the animated identification test.
In some embodiments, a computer-implemented method is provided, for providing an identification test. The method may comprise: at a server, receiving a request for an identification test; associating the request with a user identifier; retrieving from a computer-readable memory challenge information associated with the user identifier; and generating, based at least in part on the challenge information, a challenge message to be served to a user, the challenge message comprising a first plurality of characters, wherein an appearance of the first plurality of characters changes over a time period during which the challenge message is served.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for providing an identification test. The method may comprise: at a server, receiving a request for an identification test; associating the request with a user identifier; retrieving from a computer-readable memory challenge information associated with the user identifier; and generating, based at least in part on the challenge information, a challenge message to be served to a user, the challenge message comprising a first plurality of characters, wherein an appearance of the first plurality of characters changes over a time period during which the challenge message is served.
In some embodiments, a computer system is provided, for providing an identification test. The computer system may comprise: at least one communication interface adapted to receive a request for an identification test; and at least one first processor programmed to associate the request with a user identifier, retrieve from a computer-readable memory challenge information associated with the user identifier, and generate, based at least in part on the challenge information, a challenge message to be served to a user, the challenge message comprising a first plurality of characters, wherein an appearance of the first plurality of characters changes over a time period during which the challenge message is served.
In some embodiments, the computer system for providing an identification test may further comprise at least one second communication interface adapted to receive a second plurality of characters entered by the user in response to the challenge message; and at least one second processor programmed to determine a result of the identification test based, at least partially, on the challenge information and the second plurality of characters.
In some embodiments, a computer-implemented method is provided, for providing a marketing service. The method may comprise: with at least a first server, providing a web page to enable a first user to submit marketing content; with at least a second server, generating and serving to a second user a challenge message for an identification test, wherein the challenge message is generated based at least in part on marketing content received from the first user, and wherein the challenge message comprises a first plurality of characters; and receiving from the second user in response to the challenge message a second plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for providing a marketing service. The method may comprise: with at least a first server, providing a web page to enable a first user to submit marketing content; with at least a second server, generating and serving to a second user a challenge message for an identification test, wherein the challenge message is generated based at least in part on marketing content received from the first user, and wherein the challenge message comprises a first plurality of characters; and receiving from the second user in response to the challenge message a second plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, a computer system is provided, for providing a marketing service. The computer system may comprise: at least a first server adapted to provide a web page to enable a first user to submit marketing content; at least a second server adapted to generate and serve to a second user a challenge message for an identification test, wherein the challenge message is generated based at least in part on marketing content received from the first user, and wherein the challenge message comprises a first plurality of characters; and at least one communication interface adapted to receive from the second user in response to the challenge message a second plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the second plurality of characters.
In some embodiments, the at least one communication interface is further adapted to receive from the second user a quality assessment of the challenge message.
In some embodiments, a computer-implemented method is provided, for providing an identification test. The method may comprise: with at least one server, generating and serving to a user a challenge message comprising a first plurality of characters to be displayed to the user, wherein the first plurality of characters comprises a second plurality of characters that is associated with marketing content promoting one or more goods and/or services a second plurality of characters, and wherein the first plurality of characters further comprises a third plurality of characters that is selected randomly or pseudo-randomly; and receiving from the user in response to the challenge message a fourth plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the fourth plurality of characters.
In some embodiments, at least one computer-readable medium is provided, encoded with a plurality of instructions that, when executed by at least one processor, perform a method for providing an identification test. The method may comprise: with at least one server, generating and serving to a user a challenge message comprising a first plurality of characters to be displayed to the user, wherein the first plurality of characters comprises a second plurality of characters that is associated with marketing content promoting one or more goods and/or services a second plurality of characters, and wherein the first plurality of characters further comprises a third plurality of characters that is selected randomly or pseudo-randomly; and receiving from the user in response to the challenge message a fourth plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the fourth plurality of characters.
In some embodiments, a computer system is provided, for providing an identification test. The computer system may comprise: at least one server adapted to generate and serve to a user a challenge message comprising a first plurality of characters to be displayed to the user, wherein the first plurality of characters comprises a second plurality of characters that is associated with marketing content promoting one or more goods and/or services a second plurality of characters, and wherein the first plurality of characters further comprises a third plurality of characters that is selected randomly or pseudo-randomly; and at least one communication interface adapted to receive from the user in response to the challenge message a fourth plurality of characters, wherein a result of the identification test is determined at least in part by comparing the first plurality of characters and the fourth plurality of characters.
In the drawings:
The inventor has appreciated that, as computers have become faster and software and hardware more sophisticated, conventional identification tests such as conventional captchas have become increasingly less effective in distinguishing between human users and bots. For example, bot programmers have developed sophisticated techniques for recognizing distorted characters in Gimpy-style tests. However, conventional attempts to thwart the ability of bots to solve identification tests have resulted in identification tests becoming more difficult for human users as well.
The inventor has recognized that, by contrast, animation may be employed in an image-based identification test to increase the level of difficulty for bots, without making the identification test excessively difficulty for humans. In some instances, the use of animation may even enhance the ability of human users to solve the identification test (e.g., by making distorted, overlapping and/or partially obscured characters easier for a human user to recognize).
The inventor has also appreciated that an animated identification test may include much more information than a static identification test. Since the information is spread out over a period of time, a bot attempting to solve an identification test may need to process much more information than with a static identification test, and thereby consume more resources. Consequently, a bot designer may be discouraged from attempting to use a bot to access a web page employing an animated identification test.
Various systems and methods will now be presented, involving a number of inventive aspects. Some embodiments will be discussed but these embodiments are not intended to be exhaustive. The appended claims define the invention with particularity and it is not the intention to here in any way suggest the invention be understood in any way other than as defined in those claims. Indeed, it will be appreciated that the claims define various aspects of the invention that may be practiced separately or together, and that the claims cover embodiments that as a general rule may be practiced either independently or together, as circumstances permit. Thus, there is no general intention that embodiments are mutually exclusive though in some instances that may be the situation. Further, the independent claims contain different limitations and different combinations of limitations. Accordingly, no reference to “the invention” or “the present invention” is intended to refer to all claimed subject matter.
In some aspects and embodiments, a system for implementing an animated (i.e., time-varying) identification test is provided, which includes a suitably programmed computer that generates and serves to a user a challenge graphic having a plurality of challenge characters that the user is expected to identify in order to pass the identification test. The appearance of the plurality of challenge characters may change over a time period during which the challenge graphic is displayed. As discussed in greater detail below, the change in appearance may be effected in a number of different ways. For example, two challenge characters may overlap each other in a time-varying manner (e.g., the degree of overlap may become greater or smaller and/or the challenge characters may overlap at different angles). This may increase the difficulty for bots to segment and decode the individual challenge characters. On the other hand, the time-varying nature of the overlap may make it easier for human users to identify the challenge characters.
As another example, the plurality of challenge characters may be partially obscured by one or more features incorporated into the challenge graphic, where at least one feature is not part of the plurality of challenge characters. Such features, also referred to as “clutter” features, may comprise any combination of lines, curves, bars, blobs, symbols, any regular- or irregular-shaped objects, and even additional characters. As discussed in greater detail below, a manner in which the plurality of challenge characters is obscured by clutter may vary in time, for example, by animating the plurality of challenge characters and/or the clutter features, so that one or more the them move, rotate, change size or undergo some other transformation(s). Again, the presence of clutter may make it more difficult for bots to segment and decode individual challenge characters, while the relative movement of the plurality of challenge characters and the clutter features may help human users identify the challenge characters more easily.
The inventor has further recognized that three-dimensional (3D) rendering techniques may be used to generate challenge graphics for identification tests. In some embodiments, a 3D mesh is created for one or more challenge characters to be transcribed by a user in an identification test and are manipulated to change the appearance of the challenge characters. This technique may be used to produce many visual effects, such as warping in any arbitrary manner, zooming in or out, and/or changing a view frustum. The inventor has appreciated that these visual effects may improve the effectiveness of the identification tests in distinguishing between bots and humans, because humans are naturally adept at recognizing 3D shapes and objects, while the problem is made more complex for bots.
It should be appreciated that the term “character” is not limited to characters in the English alphabet or the alphabet of any other language. Rather, “character” is used herein to refer broadly to any graphical feature, such as a symbol, a letter, a number, a punctuation mark, an ideogram, a wingding character, an emoticon, a geometric form, an unrecognizable form (e.g., an “inkblot”) or even an image (e.g., an image of an animal or an object).
The inventor has further appreciated that conventional techniques for implementing identification tests may be limited in a number of aspects. For example, identification tests are conventionally implemented on a per-transaction basis by individual publishers. There is no tracking or correlation of identification tests administered during different transactions (e.g., transactions associated with a same user during a certain time period), nor any form of dynamic feedback (e.g., selecting a more or less difficult identification test to be served to a user based on history information accumulated for the user during earlier transactions). There is also no sharing or aggregation of identification test information across multiple publishers (e.g., total number of new accounts opened by a same user with different publishers during a certain time period). As a result, valuable information regarding users and their behaviors may not be recorded and utilized to the fullest extent possible.
It should be appreciated that the terms “user” and “publisher” are used herein to refer broadly to any entity engaged in one or more electronic transactions. While in some embodiments a publisher is an entity that requests an identification test for access control purposes and a user is an entity to whom an identification test is administered, the present disclosure is not so limited. Also, the terms “access” or “access to resources,” as used herein, may refer broadly to any type of access, such as viewing a web page, posting a comment, performing a transaction, or even establishing a connection. In some embodiments, a server (such as a web server) may be considered a resource, and an access to the server may comprise any generic action performed on the server, for example, connecting to the server, performing administrative actions relating to an account on the server and/or sending a message via the server.
Additionally, the terms “computer” and “system” are used herein to refer broadly to any device or collection of devices having a programmed processor. Examples of a computer or a system may include desktop computers, laptop computers, mobile phones, and/or personal data assistants (PDAs).
In some embodiments, systems and methods are provided for implementing and tracking identification tests. Such a system may include one or more servers which administer an identification test to the user. In some embodiments, the one or more servers may be operated by a third-party entity, and may administer the identification test at the request of a publisher and/or in cooperation with one or more systems run by the publisher. However, it should be appreciated that a third-party structure such as the one described above is not required.
In some embodiments, a system for implementing and tracking identification tests is provided, which provides a challenge message to a user in an identification test based on information regarding a transaction in connection with which the identification test is administered. The transaction information may include a user identifier (e.g., an IP address associated with the user), a purpose of the identification test (e.g., loading a web page, opening a new account, and/or posting a message), and/or any other suitable information. The system may select a challenge message with a desired attribute (e.g., a desired level of difficulty) based on the transaction information.
In some embodiments, a system for analyzing responses in identification tests is provided, which monitors multiple identification tests associated with a same user and measures at least one characteristic of the responses to identify a pattern of behaviors. Based on the measurements and/or any identified patterns, the system may assign a score to the user indicative of a level of trustworthiness (or some other suitable characteristics). The response characteristics measured by the system may include a response time, a likelihood that an incorrect response is the result of human error (e.g., a typographical or spelling error), a rate at which responses are received from the same user, times of day at which the responses are received, and/or any other suitable characteristics.
In some embodiments, a score associated with a user may be used in selecting a challenge message to be served to the user in a subsequent identification test. For example, a score may be indicative of a level of perceived risk associated with a user and a more difficult challenge message may be served to a user with a higher score (when the scoring rubric is that a higher score is correlated to higher perceived risk, of course). Additionally, or alternatively, a score (or derived value) may be provided to a publisher to enable the publisher to determine one or more appropriate access privileges to be granted to the user. For example, the score may be used by the publisher in conjunction with a result of an identification test to determine an appropriate access privilege.
It should be appreciated that a “score” need not be a numeric score and may comprise any suitable performance characterization structured in any suitable way. For example, it may contain raw measurements obtained from user responses and/or descriptions of behavioral patterns identified and compiled by the system.
The inventor has recognized that identification tests may be utilized as a marketing vehicle. In some embodiments, a system is provided that generates challenge graphics to be used in identification tests based on marketing contents (e.g., marketing messages promoting one or more goods and/or services). For example, marketing content may be incorporated into a challenge graphic as one or more graphical features and/or textual messages. A user may be highly motivated to view the marketing content because it is delivered in the context of an identification test that the user wishes to complete. Additionally, or alternatively, a marketing message may be included as part of a character string that a user must identify and transcribe in order to successfully complete the identification test. This level of user focus and direct engagement may be highly effective in reinforcing the marketing message in the user's mind.
The inventor has further appreciated that identification tests generated based on a relatively small collection of marketing contents may not be sufficiently difficult for bots, because a bot may have a high success probability by simply guessing a marketing message. In some embodiments, a web site may be provided to enable users to submit marketing content to be incorporated in one or more identification tests to be administered to other users, thereby increasing the diversity of marketing contents from which identification tests are generated. Additionally, or alternatively, randomly selected content may be incorporated into an identification test along with marketing content (e.g., by appending or otherwise inserting in a suitable manner one or more randomly selected characters to a marketing message and requiring a user to transcribe both the marketing message and the randomly selected character(s)). Both of these techniques may reduce the likelihood that a bot can successfully complete the identification tests by guessing.
It should be appreciated that “marketing content” is used herein to refer broadly to any content to be distributed, whether or not purposed to sell goods or services. Examples of marketing content include, but are not limited to, commercial advertisements for goods and/or services, political and/or non-political campaign messages, directions to a user (e.g., to activate a button), questions to a user (e.g., “What is 5+2?” or “What is the capital of Canada?”) and/or user-defined questions (e.g., security questions).
Some illustrative embodiments are described in greater detail below in connection with
In some embodiments, the graphical features may include two or more characters strung together to form a challenge character set that a user is expected to recognize and transcribe. Although not required, the challenge character set may include one or more words or phrases. The challenge character set may additionally, or alternatively, include two or more characters strung together to form one or more random or nonsensical groupings of characters.
In some embodiments, one or more security enhancing techniques may be applied in generating a challenge graphic for an identification test. Some suitable techniques may include, for example, character distortion, character movement, addition of characters that are not part of a challenge character set, multiple layers of graphics, variable intermittent omission of selected characters, variable intermittent obscuring of selected characters, and transient characters. A suitable combination of these techniques may result in an identification test that is acceptably difficult for a bot to solve. In some embodiments, a combination of these techniques may result in an identification test that is more difficult for a bot to solve than conventional captchas, but not more difficult for a human user to solve. In some embodiments, a combination of these techniques may even make an identification test less difficult for a human user to solve.
II.A. Character Distortion
It should be appreciated that these four types of distortions are merely examples, as other types of distortions may also be suitable. Additionally, one or more different types of distortions may be applied concurrently to the same characters, to different characters, or to portions of the same characters. For example, a given distortion may fade into non-distortion, or to another type of distortion along the length of a character, along a string of one or more character groupings, or along an entire challenge character set.
In some embodiments, the application of one or more security enhancing techniques other than distortion may be employed. Such techniques may, but need not, also lessen the amount of distortion needed to fend off bot attacks, which may make an identification test easier for a human user to solve. For example, one or more of the following types of character movements may be applied:
II.B. Character Overlap
In some embodiments, character overlap may be used as a security enhancing technique.
As shown in the example of
II.C. Additional Characters
In some embodiments, a security enhancing technique may include displaying one or more additional characters that are not part of a challenge character set.
II.D. Multiple Layers of Animation
In some embodiments, multiple layers of animation may be used to implement different types of movements within a challenge graphic. For example, multiple layers of animation may be incorporated into a challenge character set.
As another example, characters in a challenge graphic (e.g., characters in the challenge character set and/or additional characters as discussed above) may be divided into multiple groups in any suitable manner. Each group may correspond to a different layer and may include different visual effects. In some embodiments, the groups of characters may pulsate, fade in and out, or otherwise appear and disappear in different fames of animation in a complementary manner. For example, a challenge character set may comprise a word “test,” divided into two groups, such as “te” (group 1) and “st” (group 2). Additional characters “abcd” may also be included and divided into, for example, two groups, “ab” (group 3) and “cd” (group 4). These groups may be animated in such a way that one or more groups may be visible while one or more other groups may be invisible in a frame. For example, at a given instant, groups 1 and 4 may be visible and groups 2 and 3 may be invisible. Visibility of the groups may vary smoothly over time, e.g., by fading in and out, or abruptly. Thus, invisibility may be a matter of degree, rather than an absolute condition. Additionally, visibility of the different groups may vary over time in a coordinated manner, so that some groups may become visible as some other groups become invisible.
Of course, the transformations discussed above are not exhaustive, but are only illustrative.
II.E. Clutter
In some embodiments, a challenge graphic may include one or more graphical features other than the challenge character set. These graphical features may be incorporated into the background and/or foreground of the challenge graphic. Alternatively, or additionally, these graphical features may be layered above and/or below at least a portion of a challenge character set to at least partially obscure the portion of the challenge character set. Such graphical features are herein referred to, generally, as “clutter.”
In addition to a line or a bar, other suitable features may also be used as clutter, such as blobs, symbols, any regular- or irregular-shaped figures, and even additional characters or character strings that are not part of a challenge character set (e.g., randomly selected characters, randomly selected words, and/or a suitable combination thereof). These features may be incorporated into one or more layers of animation overlaid onto a challenge character set. Also, clutter need not be animated, and static clutter may also be used in addition to, or in conjunction with, animated clutter.
In some embodiments, clutter characters may be rendered so that they are more readily recognizable by a bot compared to characters in a challenge character set. This technique may increase the likelihood that a bot detects a clutter character and includes the detected clutter character in a response to an identification test. Therefore, accurate bot detection may be achieved by looking for any character in the response that is part of one or more clutter features but not part of the challenge character set. That is, a user may be determined to be a bot if a response returned by the user contains a character that is only found in clutter.
II.F. Variable Intermittent Omission/Obscuring of Selected Characters
In some embodiments, some of the characters of a challenge character set may be omitted and/or obscured in one or more frames during administration of an identification test. For example, at any given time during an identification test, one or more characters of the challenge character set may be at least partially absent (e.g., disappearing or fading out), or at least partially obscured by one or more layers of static or animated graphics. The static or animated (i.e., moving and/or time-varying) graphics may take many different forms, such as a straight or curved bar, a block, a geometric figure, an irregular-shaped figure, and/or a character. A suitable combinations of these forms may also be used. Additionally, one or more features beneath one or more characters may move, appear, or disappear, to create one or more empty spaces where characters used to be.
In some embodiments, the appearance of one or more characters of the challenge character set 802 may change while being at least partially obscured by the moving bar 804. For example, one or more characters of the challenge character set 802 may be distorted in different manners, move in different directions, and/or change orientation, while being at least partially obscured by the moving bar 804.
It should be appreciated that any number of layers of graphics (e.g., two or more moving bars) may be layered above and/or below the challenge character set 802. In some embodiments, the additional graphics may be layered above or below, or even in between, layers that form the challenge character set 802. For example, each character in the challenge character set 802 may correspond to a different layer and the additional graphics may be layered between at least some of the different layers. These additional graphics may be used to selectively block or obscure certain layers of the challenge character set 802, without blocking or obscuring other layers.
II.G. Transient Characters
In some embodiments, one or more transient characters may appear in a challenge graphic for a duration of time that is shorter than the duration of an identification test.
In some embodiments, the transient character 906 may appear for a duration of time that is shorter than the duration of time for which characters of the challenge character set 902 are displayed. For example, the transient character 906 may appear for a duration of time that is long enough for a software robot to recognize, but not long enough for a human user to recognize. Additionally, or alternatively, the transient character 906 may be visually distinct from the challenge character set 902 due to timing, appearance, and/or location on the challenge graphic. These properties may enable a human user to recognize that the transient character 906 is not part of the challenge character set 902. However, it may be difficult for bots to distinguish the transient character 906 from characters in the challenge character set 902. As a result, the presence of the transient character 906 in a response may be an indication that the response has been generated by a bot, rather than a human user.
Some illustrative techniques for generating challenge graphics for identification tests are discussed below in connection with
In some embodiments, an animated challenge graphic may include a series of frames, each of which may be generated by composing one or more layers of graphics. A static challenge graphic may be considered a special case of an animated challenge graphic, i.e., one that consists of only one frame (or multiple identical frames). An illustrative method for generating a frame is shown in
In the embodiment shown in
In act 1010, one or more individual layers of graphics are obtained in one or more suitable manners. For example, some layers may be retrieved from a computer-readable data storage and loaded into computer memory, while other layers may be created dynamically. As discussed above, each layer of graphics may be static or animated, and may include any suitable combination of characters and/or non-character features. Illustrative methods for generating individual layers are discussed in greater detail below in connection with
In act 1020, each individual layer obtained in act 1010 is rendered to an image. Any suitable rendering techniques may be employed to render layers to images, such as those provided by the Open Graphics Library (OpenGL).
In act 1030, an image is created for each group by composing a group from the images obtained in act 1020 for the individual layers. An illustrative method for composing images is shown in
In act 1040, the images obtained in act 1030 corresponding respectively to the different groups are composed to form a single image, which may be used as a frame in a challenge graphic. Again, any suitable method for composing images may be used, such as the one illustrated in
In the embodiment shown in
The inventor has appreciated that, in some embodiments, it may be desirable to provide challenge graphics that are of higher visual quality than in conventional identification tests. This may be desirable, for example, where identification tests are used as a marketing vehicle by incorporating marketing contents into challenge graphics.
In some embodiments, challenge graphics of high visual quality may be generated by applying various blending techniques as multiple images are composed to form a single image (e.g., when individual layers are composed into a group in act 1030 of
These and many other techniques may be employed to improve the visual quality of challenge graphics. However, it should be appreciated that such techniques are merely illustrative and are not required.
In some embodiments, each layer is modeled as a mesh, which is a list of vertices and surfaces that represent a complex shape. A mesh may be described in two dimensions (2D), three dimensions (3D), or even higher dimensions. In some embodiments, meshes are employed to allow for increased diversity in the rendering of a frame. For example, a layer modeled as a 3D mesh may have variable depth (e.g., some features in the layer may appear deeper into the scene than other features).
Returning to
Returning again to
It should be appreciated that the mesh-based techniques described above are merely exemplary. Other techniques may also be used for modeling, manipulating, and/or rendering a challenge graphic, instead of, or in addition to, mesh-based techniques. For example, a particle system may be used. A particle system may be particularly useful for creating certain visual effects (e.g., explosions, fire, water droplets, and/or sparks). Additionally, when a particle system is used, meshes may be generated dynamically as particles are created or destroyed (e.g., on a frame-by-frame basis).
Conventionally, identification tests are implemented for security purposes, for example, for distinguishing access requests originating from human users from those originating from bots. To increase security, conventional identification tests such as some conventional captchas use contents that are either randomly generated or randomly selected from a large pool of pre-existing contents, such as books.
The inventor has appreciated that identification tests may be implemented in many different ways and for many different purposes, other than those conventionally envisioned. For example, identification tests may be used as a means of distributing user-generated content. In some embodiments, a web site may be provided to enable web users to submit content to be incorporated into an identification test. The content may be of any suitable format, such as a textual message, a static image, a video clip, and/or an audio clip. Also, the content may be distributed for any suitable purpose, for example, as part of a political or non-political public campaign or for marketing goods or services.
The term “marketing content” is used herein to refer generally to any content to be distributed, regardless of the nature of the content. Examples of marketing content include advertisements relating to one or more products and/or services offered by a sponsoring entity, which may pay a fee in exchange for the delivery of the advertisements via identification tests. However, it should be appreciated that payments may not be required, and that if payments are required for at least some users, any suitable payment structure may be imposed.
Marketing content may be incorporated into an identification test in a number of different ways, including those discussed below. For example, graphical marketing content, which may or may not include characters, may be incorporated as one or more features in one or more layers in a challenge graphic of an identification test. Examples of graphical marketing content include logos, product images and/or any messages embodied in images. The graphical marketing content, as well as the layers into which it is incorporated, may each be static or animated. When animated, the graphical marketing content may appear, disappear, or otherwise change in appearance in any suitable way during the administration of an identification test. Additionally, graphical marketing content may be used as clutter features which, as discussed above, partially obscure a challenge character set to make it more difficult for a bot to recognize the challenge character set. For example, the substantially horizontal line that vertically bifurcates the challenge character set shown in
As another example, textual marketing content may be incorporated into a challenge character set of an identification test. The textual content may include any message such as a product or service name, a product or service description, a marketing slogan and/or any message that a user wishes to convey via identification tests. As discussed above, characters and/or words other than those of the message may also be included, to decrease the likelihood that a bot succeeds in the identification test by guessing a marketing message. For example, randomly selected characters may be added to a marketing message “I love cola” to obtain a challenge character set such as “I love cola z1lk” or “I z1lk love cola.” Alternatively, or additionally, randomly selected words (e.g., from a dictionary or some other suitable collection of words) may be added to the marketing message to obtain a challenge character set, such as “I love soda super,” or “I really love soda.”
As yet another example, audio marketing content may be incorporated in one or more audio signals associated with an identification test, to deliver any message that a user wishes to convey via identification tests.
Marketing content to be incorporated into an identification test may be obtained in any suitable way. For example, it may be provided directly by a user (who may or may not represent a sponsoring entity), or it may be generated dynamically based on information provided by the user. Also, the same or related marketing content may be incorporated into multiple different identification tests.
In some embodiments, identification tests may be generated as they are needed (e.g., when a user requests access to one or more resources). In other embodiments, identification tests may be generated in advance and stored in a data storage. This latter approach may be beneficial when an identification test includes sophisticated graphics that are computationally expensive to generate. That is, generating challenge graphics in advance may maximize processor usage by spreading the computation load consistently through at least a portion of a day.
The data storage for identification tests may be configured in a manner that facilitates efficient retrieval and/or other additional functionalities. For example, the identification tests may be stored in “pools” or “buckets” according to one or more attributes, e.g., a level of difficulty. Alternatively, or additionally, each identification test may be stored in association with some suitable metadata, such as a date range during which the identification test may be administered, a maximum number of times the identification test may be administered, and/or a marketing campaign to which the identification test belongs.
The data storage may also be reconfigured and/or updated dynamically. For example, an identification test may be moved from one bucket to another, or even entirely removed from the data storage. These changes may be made based on any relevant information, such as the age of the identification test, the number of times the identification test has been administered, feedback from users and/or sponsoring entities, and/or results of recently administered identification tests. For example, an identification test may be associated with an expiry date (e.g., the end of a promotional campaign), after which the identification test is removed from the data storage. As another example, an identification test may be removed or re-classified if it is determined to be easy for a bot to solve and/or difficult for a human user to solve. This information may be obtained in any suitable way, for example, by analyzing results of past administrations of the identification test.
When they are needed, identification tests may be retrieved from the data storage in one or more suitable manners. In some embodiments, a bucket of identification tests may be chosen based on some relevant information, and an identification test is selected at random from the chosen bucket. For example, identification tests may be organized into buckets according to difficulty levels, and a suitable bucket may be chosen by specifying a desired level of difficulty. As another example, identification tests may be organized into buckets according to marketing campaigns, and a suitable bucket may be chosen by specifying a desired marketing campaign. Alternatively, or additionally, an identification test may be chosen by issuing a database query and matching the query against the metadata of the identification tests. Such a database query may be generated in any suitable way using any suitable combination of information.
In some embodiments, the selection of identification tests may depend on a service agreement between a sponsoring entity and an entity that provides the identification tests. For example, the service agreement may specify a service tier corresponding to a frequency or range of frequencies at which identification tests associated with the sponsoring entity are to be administered. Different service tiers corresponding to different frequencies may be sponsored at different cost levels. As another example, a sponsoring entity may specify in the service agreement one or more classes of publishers and/or users, so that identification tests sponsored by the sponsoring entity are administered only during transactions involving the specified publishers and/or users.
In some embodiments, the selection of identification tests may depend on a service agreement between a publisher that requests identification tests and an entity that provides identification tests. A publisher may request that one or more classes of identification tests not be administered to users requesting access to the publisher's resources. Alternatively, or additionally, a publisher may request that one or more classes of identification tests be the only identification tests administered to users requesting access to the publisher's resources. Other types of preferences may also be specified.
In some embodiments, one or more measures may be taken to control the quality of the marketing contents incorporated into identification tests. This may be beneficial when at least some of the marketing contents are submitted through a web page with little or no moderation. For example, slogans that are believed to be obscene and/or offensive may be removed from use as soon as they are discovered to be obscene and/or offensive. This may be achieved by providing a user interface element (e.g., an “OFFENSIVE” button) with the identification test to allow a user to identify potentially offensive marketing content. Additionally, the user may be provided with the option to receive a substitute identification test.
In some embodiments, a user interface element (e.g., a “HARD TO READ” button) may be provided with an identification test to allow a user to identify an identification test that the user finds too difficult to solve. The user may also be provided with the option to receive a substitute identification test that is less difficult.
Many other features may also be implemented to improve security, user experience, marketing effectiveness and/or other service qualities. Below is a non-exhaustive list of exemplary features that may be implemented in any suitable combination.
Conventionally, two types of system architectures, in-house and third-party, have been used for implementing identification tests. In an in-house architecture, an identification test (e.g., a captcha) is generated, served, and validated in a single computer or system. For example, when a user attempts to load a web page from a publisher, the web server of the publisher generates a captcha image, serves the captcha to the user, and validates the user's response. By contrast, in a third-party architecture, a publisher uses a third-party system to generate identification tests to be served to users. In some instances, the third-party system is also used to validate responses received from the users.
The inventor has appreciated that conventional systems for implementing identification tests (both in-house and third-party) may be limited in several aspects. For example, they implement identification tests on a per-transaction basis only. There is no tracking and/or correlation of identification tests administered during different transactions (e.g., transactions associated with a same user throughout a certain time period), nor any form of dynamic feedback (e.g., selecting a more or less difficult identification test to be served to a user based on history information accumulated for the user during earlier transactions). Additionally, there is no sharing or aggregating of identification test information across multiple publishers that each operate their own in-house identification test system. As a result, valuable information regarding users and their behaviors may not be recorded and utilized to the fullest extent possible. For example, a bot attack may be more readily detectable by examining the total number of new accounts opened by the same user with multiple different publishers during a certain time period. However, there are no conventional techniques for collecting this type of information.
In some embodiments, improved systems and methods are provided for implementing identification tests to enable tracking of identification test information. Such an improved system may include one or more servers which, in cooperation with one or more computer systems run by a user, administer an identification test to the user. Additionally, the one or more servers may be operated by a third-party entity, and may administer the identification test at the request of a publisher and/or in cooperation with one or more systems run by the publisher. However, it should be appreciated that a third-party architecture is not required, as any of the functionalities provided by a third-party system may alternatively be provided by an in-house system.
VII.A. Third-Party Architecture
In some embodiments, the user system 1502 may include one or more computers adapted to communicate with the publisher system 1504 and/or the third-party system 1506. The one or more computers may be operated by a human user and/or a bot.
In act 1610, the user system transmits to the publisher system a request for permission to perform an action, such as accessing one or more resources. In response to the access request, the publisher system may determine that an identification test is to be administered to the user before the user may proceed with the action. In act 1620, the publisher system submits to the third-party system a request for a challenge graphic for use in an identification test to be served to the user.
In act 1625, the third-party system selects a challenge graphic from a pre-generated collection of challenge graphics (or, alternatively, generates a challenge message upon receiving the request for a challenge graphic in act 1620) and transmits the selected challenge graphic to the publisher system in act 1630. Based on the received challenge graphic, the publisher system serves an identification test to the user in act 1635. Upon receiving the identification test, the user system displays the challenge graphic in act 1640 via a suitable output device (e.g., a monitor or a screen of an electronic device) and receives a response in act 1645 via a suitable input device (e.g., a keyboard) from a human user. Alternatively, in some embodiments (e.g., where the user represents a bot), acts 1640 and 1645 may be replaced by an automated analysis of the challenge graphic that produces a response to the identification test.
In act 1650, the user system submits the response to the publisher system, which in turn forwards the response to the third-party system in act 1655. In act 1660, the third-party system evaluates the response forwarded by the publisher system (e.g., to determine whether the response is valid) and provides an appropriate evaluation result to the publisher system in act 1665. Based on the evaluation result, the publisher system determines in act 1670 whether to grant or deny the user's request to access the resources.
It should be appreciated that the sequence of communications shown in
VII.B. Token-Based Transaction
In some embodiments, the request for a challenge graphic submitted in act 1620 may be preceded by another round of communications, in which a token (e.g., a small text file, such as a so-called “cookie”) associated with the present transaction is created by the third-party system and transmitted to the publisher system. The token may be passed from the publisher system to the user system, so that the user system (instead of the publisher system) may request a challenge graphic by submitting the token. This mechanism may ensure that challenge graphics are provided only to a user to whom a publisher wishes to administer an identification test.
Utilizing tokens may also enable early error detection. In some embodiments, an error may be detected when the publisher system requests a token from the third-party system but receives no response. Thus, the publisher system may determine that the third-party system is inoperative and may stop serving identification test requests to avoid the risk of system overloading.
As discussed above, the token request may contain any suitable combination of information that may be used in achieving any suitable functionality. For example, the token request may contain authentication information, such as a signature generated using the publisher system's private key, that allows the third-party system to ascertain that the token request has originated from a legitimate publisher. This may prevent attackers from obtaining and analyzing a sufficiently large number of challenge graphics in advance. As another example, the token request may contain an identifier for the transaction initiated by the user and/or information regarding the nature of the transaction (e.g., loading a web page, posting a comment to a discussion board, and/or opening a new account). As discussed in greater detail below in connection with
Below is a list of different types of information that may be included in a token request. It should be appreciated that this list is merely illustrative, as other types of information may also be included, instead of, or in addition to, the types listed below, and less than all of this information may be included. Additionally, all or parts of the information contained in the token request may be encrypted, for example, using a secret key shared between the publisher system and the third-party system, or using a public key of the third-party system.
In act 1714, the third-party system creates a token and returns it to the publisher system in act 1716, along with any other suitable information. The token may be created in any suitable way and may be used by the third party for any suitable purpose. In some embodiments, the token may serve as a unique identifier for the present transaction within the third-party system. Alternatively, or additionally, the token may be a collection of data that is decipherable only by the third-party system and may be used as a means of distributing information between different parts of the third-party system over an untrusted communication medium (e.g., via the publisher system and/or the user system). This may improve performance of the third-party system, for example, by enabling a server of the third-party system to complete a relevant portion of a transaction without contacting any other server in the third-party system. Additionally, the token may be replicated in various stages of a transaction, which creates a “built-in” redundancy that may improve reliability of the third-party system. For example, even when a server fails within the third-party system, another server may obtain from a token all information necessary for completing a relevant portion of a transaction.
Below is an illustrative list of different types of information that may be included in a token. It should be appreciated that other types of information may also be included, instead of, or in addition to, the types listed below. Additionally, as discussed above, all or parts of the information contained in the token may be encrypted so that it can be accessed only by the third-party system.
In addition to the token, a token response may contain other information that the third-party system wishes to convey to the publisher and/or the user. Again, all or parts of the information contained in the token response may be encrypted so that it is accessible only to one or more intended parties. Examples of information that may be contained in a token response include:
Some or all of the information described above may be encrypted using SKEY (i.e., the cryptographic key provided by the publisher system in the token request) or some other suitable cryptographic key. For example, VSERV and TRUST may be encrypted using SKEY, while SKIN and DSERV may be unencrypted.
Upon receiving a token response from the third-party system, the publisher system provides an identification test web page to the user system in act 1718. For example, the publisher system may transmit to the user system HTML source having a widget for administering an identification test (e.g., for displaying a challenge graphic and/or receiving a user response). In some embodiments, the widget may specify failover behaviors to ensure that the challenge graphic is displayed properly regardless of web browser settings. Below is an illustrative pseudo code segment for a widget.
If (JavaScript enabled)
If (Flash enabled)
DisplayFlashPlayer( )
Else
DisplayJavascriptPlayer( )
Else
DisplayVideo( )
In this embodiment, if both JavaScript is enabled and an appropriate version of Flash is installed, then DisplayFlashPlayer( ) is invoked, which may construct a Flash player and display a challenge graphic in a high quality format, such as MP4. If JavaScript is enabled but Flash is not available, then DisplayJavascriptPlayer( ) is invoked, which may construct a JavaScript player and display a challenge graphic in a lower quality format, such as JPG animated through CSS (Cascading Style Sheets) Sprites. If JavaScript is not enabled, then DisplayVideo( ) is invoked, which may display a challenge graphic in animated GIF format, along with a text entry field constructed using standard HTML.
The information transmitted from the publisher system to the user system in act 1718 may also include a URI for obtaining a challenge graphic. In act 1720, the user system uses the URI to request a challenge graphic. As discussed above, the URI may identify a data server of the third-party system to which the user system may connect. Additionally, the URI may include information that the data server may use to select an appropriate challenge graphic. For example, the URI may include some or all of the information contained in the token or token request as discussed above. Additionally, the URI may specify a format in which the challenge graphic is to be returned (e.g., MP4 or GIF), and/or a refresh count indicating a number of times the user has activated a “refresh” button to request a different challenge graphic within the same transaction.
In act 1725, the third-party system (e.g., a data server of the third-party system) selects challenge graphic based on information contained in the URI and returns a challenge graphic to the user system in act 1730 in an appropriate format (e.g., based on the user system's web browser settings, as discussed above). If a token is included as part of the URI, the third-party system may check the validity of the token (e.g., by decrypting the token and/or verifying a timestamp) before returning a challenge graphic.
Additionally, the third-party system may modify the manner in which the challenge graphic is returned using any suitable combination of information relating to the present transaction. In some embodiments, risk information (e.g. a RISK value as described above) is included in a token that is passed first from a token server of the third-party system to the publisher system in act 1716, then from the publisher system to the user system in act 1718, and eventually from the user system to a data server of the third-party system in act 1720. This mechanism may allow the data server of the third-party system to use the risk formation to determine how the challenge graphic is to be returned. For example, the challenge graphic may not be returned if the risk information indicates excessively high risk. Alternatively, the challenge graphic may be returned in a fashion that may sufficiently slow down a bot attack. For example, the challenge graphic may be returned only after a suitable delay, or it may be streamed in a very slow fashion.
In act 1740, the user system displays the challenge graphic received in act 1730 and receives a response in act 1745 from a human user. For example, the response may be a character string entered by the human user after viewing the challenge graphic. Alternatively, in some embodiments (e.g., where the user represents a bot), acts 1740 and 1745 may be replaced by an automated analysis of the challenge graphic that produces a response to the identification test.
In act 1750, the user system submits the response to the publisher system, which in turn forwards the response to the third-party system in act 1755 as part of a validation request. For example, the publisher system may submit the validation request to a validation server of the third-party system, as specified by the VSERV parameter in the token response transmitted to the publisher system in act 1716.
In addition to the response to be validated, the validation request may contain any suitable information that may be used by the third-party system in evaluating the response, such as TIME_TREQ, SESID, IP, XF, UA, and/or RF, as discussed above. This information may enable the third-party system to identify the present transaction and locate an expected response against which the received response is compared.
Any other information from the token request of act 1710 and/or the token response of act 1716 may also be included in the validation request. For example, the token itself may be included, to enable a validation server to make use of any risk information contained in the token (e.g., the RISK value as discussed above). In some embodiments, the expected response may be directly included in the token, so that the validation server may validate the received response without performing any lookups. Additionally, or alternatively, the token may include publisher information, so that the validation server may check that the publisher system issuing the validation request matches the publisher information contained in the token.
The third-party system evaluates a received response in act 1760. In some embodiments, different modes of evaluation may be employed depending on the value of RISK included in the token. For example, if RISK indicates a high level of trust (or, equivalently, a low level of risk), some errors in the response may be tolerated. That is, a response may be deemed valid even though it may contain some discrepancies from an expected response. On the other hand, if RISK indicates a high level of risk, then fewer or no errors may be tolerated. Some examples of errors that might be tolerated are listed below.
In act 1765, the third-party server provides an appropriate evaluation result to the publisher system, which may contain any suitable information that the third-party system is programmed to convey to the publisher. For example, in addition to an evaluation result, a timestamp may be provided so that the publisher system may determine whether the present transaction has timed out.
In some embodiments, a binary result (e.g., “Valid” or “Not Valid”) may be provided to indicate whether the user has passed or failed the identification test. In some other embodiments, the evaluation result may indicate an error has occurred and the identification test is inconclusive. An error code may also be provided to indicate the type and/or source of the error.
Additionally, or alternatively, the evaluation result may indicate a level of trust associated with the present transaction and/or with the user. This information may be used by the publisher system to determine an appropriate access privilege to be granted to the user in act 1770. For example, the publisher system may determine to grant restricted access when the trust level is low, even if the user passes the identification test. Any form of restricted access may be imposed. For example, in an embodiment in which the user wishes to post a comment, the publisher system may decide to moderate the comment, or otherwise inspect the comment using classification software such as a spam filter, before actually posting the comment.
It should be appreciated that the protocol described above in connection with
As in the example of
In act 1814, the user system forwards the token request to the third-party system. In act 1816, the third-party system generates a token (e.g., as in act 1714) and transmit the token response to the user system in act 1818. Acts 1820-1870 then proceeds in a fashion similar to acts 1720-1770.
While
VII.C. Servers and Clusters
As discussed above, a third-party system may comprise one or more servers for performing various functionalities.
It should be appreciated that servers may be merely logical entities designated for certain activities or combinations of activities. Token server 1907, data server 1908 and validation server 1909 may in fact reside on the same physical machine or on any combination of machines running any combination of components. Additionally, the third party system may comprise servers other than token server 1907, data server 1908 and validation server 1909.
In some embodiments, token server 1907 comprises a number of servers each capable of receiving and responding to a token request. Similarly for data server 1908 and validation server 1909. These servers may be configured in any suitable manner. For example, they may be grouped into clusters based on geographical proximity and/or functionality.
In some embodiments, the servers may be grouped into a collection of Token-Data-Validation (TDV) clusters, where each cluster is capable of receiving and responding to token requests, data requests and validation requests.
Various techniques may be used for selecting a suitable TDV cluster to implement an identification test. In some embodiments, the publisher system 2004 may select a TDV cluster randomly or based on any traffic and/or load information available to the publisher system 2004.
In some embodiments, the publisher system 2004 may query a DNS server 2001 with a domain name and/or host name for the third-party system. The DNS server 2001 may return an IP address for a specific TDV cluster chosen based on any number of suitable factors, such as traffic and geography. For example, the DNS server 2001 may direct the publisher system 2004 to a geographically closest TDV cluster.
In some embodiments, the third-party system may include a custom load balancer 2003. The publisher system 2004 may contact the load balancer 2003, which may select a specific TDV cluster based on overall load conditions and transmit a host name and/or IP address of the selected TDV cluster to the publisher system 2004.
VII.D Advertisement Matching Service
As discussed above, information from one or more sponsoring entities may be incorporated into challenge graphics in accordance with some embodiments. For example, some challenge graphics may be associated with one or more marketing campaigns and may incorporate campaign information in one or more graphical or textual features, or in some other suitable manner.
In some embodiments, a challenge graphic may be selected for a given identification test transaction at least in part by selecting a marketing campaign based on information regarding the transaction. This may be done to improve the effectiveness of the marketing campaigns, to guarantee a level of service to a sponsoring entity, and/or to achieve other suitable goals.
In some embodiments, an advertisement matching service (AMS) may be used to select a marketing campaign for each identification test transaction. The AMS may be part of a system for implementing identification tests, or it may be external to the system.
In some embodiments, for example, as illustrated in
In some embodiments, the IP address of a user may be used as an indication of a geographic or logical location of the user (thus, the term “location” when used herein is intended to encompass both geographical and logical location alternatives unless context indicates otherwise). By examining IP addresses of users requesting challenge graphics for identification tests, a marketing campaign targeting a geographic area may be selected for those users whose IP addresses match the targeted geographical area. Additionally, or alternatively, a resource URI may be used as an indication of user interest. For example, if a user is attempting to view a web page related to vacationing, a marketing campaign for one or more travel destinations may be selected. As another example, if the web page indicates a particular destination, an airline campaign advertising air fairs relating to that destination may be selected. An IP address of a user may be used to provide even more focused advertising, such as advertising air fairs for traveling between the user's location as indicated by the IP address and a travel destination as indicated by a web page that the user is attempting to view.
A marketing campaign selected by the AMS 2105 may be returned to the token server 2107 via a campaign response, which may include a campaign identifier. The token server 2107 may use the campaign identifier to select a specific challenge graphic, for example, by determining a bucket identifier and an index into the bucket (as discussed above in connection with
It should be appreciated that the arrangements illustrated in
In some conventional systems, identification tests are implemented in addition to password-based access control methods to increase security against bot attacks that guess passwords by brute force (i.e., repeatedly submitting a randomly selected password until a correct password is selected by chance). For example, if a user fails to input a correct combination of user name and password at a first attempt to log in to a system, the user is required to pass an identification test at a subsequent log-in attempt.
The inventor has appreciated that conventional risk assessment capabilities such as those described above are limited in several aspects. For example, the determination of risk is based on a very limited amount of information about a user (e.g., that the user entered an incorrect password at one attempt). Additionally, there is no accumulation of historical information regarding a user (e.g., past identification results) and hence no adaptive implementation of identification tests based on historical information (e.g., past identification test results).
In some embodiments, a risk assessment system is provided for assessing a security risk associated with an electronic transaction based on an identity of a user that takes part in the electronic transaction. For example, a level of security risk may be determined based on user information (e.g., results of past identification tests administered to the user, results of past electronic transactions involving the user, etc.). Additionally, or alternatively, the level of security risk may be determined based on contextual information such as information regarding the present electronic transaction.
In some embodiments, a risk assessment system is provided as part of a third-party system. This may enable the risk assessment system to access and make use of any combination of information available to the third-party system. Alternatively, the risk assessment system may be implemented separately as a stand-alone system, and may obtain transaction information from the third party system.
In some embodiments, a risk assessment system may perform risk assessment activities at the request of and/or in cooperation with a publisher system. For example, when a user requests access to one or more resources of the publisher, the publisher system may request the risk assessment system to determine a level of security risk associated with the access request. The publisher system may provide to the risk assessment system any combination of information available to the publisher to be used in determining the level of security risk.
In some embodiments, a result provided by a risk assessment system regarding an electronic transaction may influence a manner in which the electronic transaction proceeds. For example, a risk assessment result may be used to adjust a security parameter (e.g., a difficulty level) of an identification test that is administered in connection with the present electronic transaction. However, it should be appreciated that aspects of the present disclosure relating to risk assessment are not limited to the use of identification tests, as risk assessment may be performed based on other available information. Non-limiting examples of information that may be used to assess risk are discussed in greater detail below.
In act 2220, part or all of the information received in act 2210 may be processed immediately after act 2210. This may enable the risk assessment system to react to new information in a timely manner. Additionally, or alternatively, more in-depth processing may be performed in act 2230 on part or all of the information received in act 2210. The in-depth processing may take place immediately following act 2210, or at some time after act 2210, for example, when sufficient processing resources become available.
In act 2240, processed data resulting from immediate processing (act 2220) and/or in-depth processing (act 2230) may be stored in one or more data storage locations. For example, processed data may be stored in association with a user identifier, such as an IP address of a user. This may enable the risk assessment system to retrieve all available information regarding a user in determining a security risk associated with an electronic transaction involving the user.
In act 2250, some or all of the processed data may be retrieved and analyzed. This may occur on an on-going basis (e.g., periodically), and/or on a per-query basis (e.g., when the risk assessment system is requested to analyze a given electronic transaction). As a result of the analysis, a risk score may be provided and/or updated. In some embodiments, the risk score may be associated with a user and may indicate a level of trustworthiness of the user. Examples of various types of analysis that may be performed in act 2250 are described in greater detail below.
In act 2260, an up-to-date risk score may be provided to one or more different entities. For example, the risk score may be provided to a third-party system for implementing identification tests, which may use the risk score to determine a manner in which an identification test is implemented. As another example, the risk score may be provided to a publisher, which may use the risk score to determine an access privilege to be granted to a user. As with act 2250, act 2260 may occur on an on-going and/or per-query basis. Additionally, risk scores may be provided in a batched fashion. For example, multiple scores associated with multiple users may be provided all at once.
It should be appreciated that the risk assessment method outlined in
In some embodiments, a risk assessment system may determine a numeric degree of risk associated with an electronic transaction (as opposed to a binary “yes”/“no” prediction on whether the electronic transaction is deemed to be risky). For instance, the risk assessment system may look for any risk factors and increase (or decrease) the degree of risk based on the presence (or absence) of a risk factor. Risk factors with higher predictive value (e.g., having a low rate of false positives and/or a low rate of false negatives when tested on known data) may lead to larger increases/decreases in the degree of risk. As a non-limiting example, an observation of user activity may be associated with a larger increase in the degree of risk if it deviates from expected or acceptable user behavior to a greater extent. As another non-limiting example, an observation of user activity may be associated with a larger increase in the degree of risk if the activity more closely resembles a non-desirable behavior or is similar to other high risk activities. It should be appreciated that expected or acceptable behavior may be specified based on one or more characteristics, where each characteristic may have one or more expected or acceptable ranges. Thus, in some embodiments, an observation may lead to a decrease in the degree of risk if one or more of its characteristics fall within the respective expected or acceptable ranges. Similarly, an observation may lead to an increase in the degree of risk if one or more of its characteristics fall outside the respective expected or acceptable ranges.
In some embodiments, records may be maintained regarding one or more past transactions. The records may be maintained in any suitable manner, for example, the last N transactions, the transactions from the last N days, etc., where N is any suitable number. Measurements may be taken from each recorded transaction. Examples of measurements include, but are not limited to, the time at which a transaction began, the duration of a transaction, the number of website pages loaded during the transaction, etc. It should be appreciated that some measurements (e.g., start time) may be taken directly from recorded data, while other measurements may be derived from multiple pieces of recorded data (e.g., duration may be computed based on start time and end time).
As discussed above, user behavior may in some embodiments be analyzed across multiple dimensions, for example, by obtaining and analyzing measurements with respect to different characteristics (e.g., duration, number of pages loaded, etc.). In some embodiments, a deterministic rule may be applied to one or more of the measurements to assess risk. For example, a rule may check whether a transaction is completed faster than a selected threshold, where the threshold is indicative of how quickly a human can reasonably complete a transaction of the same type. A higher risk may be flagged if the transaction duration is lower than the threshold. In some embodiments, a statistical analysis (e.g., a logistic regression) may be performed on one or more of the measurements. As a non-limiting example, at least two pieces of information may be collected from a population of past transactions: time to complete a transaction and number of completed transactions in the last hour. If the population generally (e.g., on average) completes a single transaction in 30 seconds and two transactions per hour, then a User A who completes five transactions in an hour each in less than 10 seconds, may be flagged as imposing a higher risk, or as being more anomalous, compared to a User B who completes five transactions in an hour each in 30 seconds. Similarly, the User B may be flagged as imposing a higher risk, or as being more anomalous, than a User C who completes two transactions in an hour each in 29 seconds. However, it should be appreciated that a risk assessment system may track and analyze more than two characteristics and/or characteristics different from the two described above. Additionally, each characteristic may be used more than once, for example, as input to different analyses. In some embodiments, a risk assessment system may receive various logs and outputs from a third-party system that provides identification tests. The risk assessment system may examine one or more records of an identification test transaction to determine a user IP address associated with the identification test transaction. Additionally, the risk assessment system may determine whether the user passed or failed that identification test and use that information to update its assessment of whether the user IP address is likely to be associated with a human user or a bot.
The inventor has appreciated that many IP addresses may be shared by multiple users, and it may be relatively easy for an attacker to change IP addresses. Accordingly, in some embodiments, a risk assessment system may rely on past information to various degrees. For example, the risk assessment system may not simply blacklist or whitelist IP addresses. Rather, risk assessment may be performed on an on-going basis, based on both past and present information.
In some embodiments, a risk assessment system may receive and analyze identification test information in real time. That is, the risk assessment system may receive and analyze information as an identification test is being administered, rather than after the identification test has concluded. This may enable quick feedback of risk information (e.g., within minutes or seconds after new information becomes available). For example, a risk assessment result may be provided to a publisher as part of an identification test result, and may take into account information such as how much time a user took to submit an identification test result and/or how many times a user activated a refresh button to request a new challenge graphic.
In some embodiments, a risk assessment may be used by a plurality of publishers and may provide coordinated information updates. For example, if it is determined that one publisher is under attack, another publisher may be alerted so that the other publisher may perform security upgrades accordingly.
In some embodiments, a risk assessment system may provide risk information to a third-party system for providing identification tests at various stages of the implementation of an identification test. For example, risk information may be provided prior to or during generation of a token (e.g., act 1714 of
In some embodiments, a risk assessment system may be implemented in settings other than identification tests. For example, a risk assessment system may be used to evaluate a risk involved in a credit card transaction (e.g., to determine whether additional validation procedures are to be performed following an initial validation procedure). Additionally, a honeypot (e.g., a link or an email address placed on a webpage in such a way that it is visible to bots but not to humans) may be used to collect additional information for use by a risk assessment system. Alternatively, or additionally, a risk assessment system may be used to determine whether a honey pot (or other suitable security features) is to be implemented.
In some embodiments, a risk assessment system may be implemented to determine a level of risk associated with an account management transaction such as account creation, account access, information recovery, password reset, profile modification, etc. A risk assessment may also be performed to determine a level of risk associated with a user input, such as a user providing content via a contact form, comment form, or any other suitable types of input form. Further still, a risk assessment may be performed to determine a level of risk associated with a user accessing one or more resources, such as website data, pages on a website, linked website content (e.g. image content, style sheets, and/or program code such as JavaScript or Flash), etc. In some embodiments, a risk assessment system may take into account various information regarding an electronic transaction in evaluating a security risk associated with the electronic transaction. For example, a risk assessment system may take into account a location and/or purpose of the electronic transaction. For example, different types of electronic transactions such as random verification, account creation and information posting may have different characteristics and may trigger different methods of risk analysis. For example, registering for a large number of email accounts in a day may result in a different risk assessment than posting a large number of messages on a message board in a day. As another example, posting on a blog or message board may take longer than a random verification, because a user may need to compose a post prior to submitting a response.
In some embodiments, a risk assessment system may analyze information associated with a network address or identifier (e.g., IP address, host name, MAC (Media Access Control) address, IMEI (International Mobile Station Equipment Identity), etc., or an identifier derived at least in part based on any suitable combination of the foregoing) involved in an electronic transaction to evaluate security risk. For example, the risk assessment system may analyze information associated with a network address or identifier that identifies one or more devices from which a request is received to initiate the electronic transaction, or from which one or more subsequent communications pertaining to the electronic transaction are received. As another example, the network address or identifier may identify one or more devices to which one or more communications pertaining to the electronic transaction are transmitted.
Any suitable information or combination of information associated with a network address or identifier may be analyzed. For instance, in some embodiments, the risk assessment system may take into account geographic information associated with the network address or identifier. Examples of geographic information include, but are not limited to city block, neighborhood, city, state, country, region, continent, etc. Any suitable geographic division may be used, as aspects of the present disclosure are not limited in this regard. Furthermore, geographic information may be obtained in any suitable manner. For example, in some embodiments, a publisher may pass geographic information to a risk assessment system (e.g., with a request for risk assessment and/or on a regular basis). Further still, the risk assessment system may use geographic information for any suitable purpose. For instance, geographic information may be used to determine one or more probabilities relating to user characteristics such as income, education, ethnicity, home ownership, age, number of dependents, work status, etc.
In some embodiments, the risk assessment system may take into account network information associated with a network address or identifier. For example, the risk assessment system may determine a connection type (e.g., cable, cellular, satellite, Wi-Fi, etc.) predominant to the network address or identifier. This may be done by examining the network address or identifier to identify certain patterns (e.g., network prefixes) indicative of a connection type, or by observing connection characteristics such as connection speed. Other methods for determining connection type may also be used, as aspects of the present disclosure are not so limited. As one example, the risk assessment system may determine whether a network is a shared network based on the number of unique devices observed from the network (e.g., based on whether that number exceeds a certain threshold). As another example, the risk assessment system may determine whether a network device is a proxy (or anonymous proxy) by examining the diversity of browser configurations observed from the device, such as different language settings.
As another example, the risk assessment system may take into account one or more network functions associated with a network address or identifier (e.g., Wi-Fi hotspot, proxy server, anonymous proxy server, etc.). As yet another example, the risk assessment system may analyze information relating to a network path leading to the device or devices identified by the network address or identifier (e.g., by examining received packets to identify any forwarding header information).
In some embodiments, the risk assessment system may analyze information relating to one or more resources that are accessed during an electronic transaction. For example, the risk assessment system may determine whether the electronic transaction is performed using a mobile device or a desktop device by determining whether a resource accessed during the electronic transaction is designed for mobile devices or desktop devices. As another example, the risk assessment system may analyze which resource or combination of resources are accessed from a plurality of available resources during the electronic transaction. For instance, the risk assessment system may analyze which content (e.g., images, program code, plugin content such as Flash content, etc.) is downloaded from a website. Such content may be analyzed by itself, or in the context of other contents available from the same web site. Furthermore, the risk assessment system may take into account whether a resource accessed during the electronic transaction is executed or otherwise properly decoded. Further still, the risk assessment system may take into account how resources are accessed, such as the order of accesses, the time between accesses, the quantity of synchronous or asynchronous accesses, etc.
In some embodiments, the risk assessment system may analyze information relating to one or more software components used in an electronic transaction (e.g., web browser, media player, etc.). For instance, the risk assessment system may evaluate reported aspects or capabilities of the software components, such as language configuration, screen resolution, ability to store and/or retrieve certain types of data elements (e.g., cookies), ability to execute program code (e.g., through JavaScript), a listing of one or more extensions and/or plugins, etc. Additionally, or alternatively, the risk assessment system may evaluate protocol header information provided by a software component, such as HTTP header information provided by a web browser, which may include any number of standard and/or customer header fields.
In some embodiments, the risk assessment system may determine whether any reported aspect or capability (e.g., browser type, available plugin or extension, etc.) is accurate using independently obtained information. For example, information may be obtained using JavaScript or Flash in a web browser, or any other suitable program code. Such a program may be designed to obtain and report status directly or indirectly (e.g., by accessing an external resource). In some embodiments, such a program may be designed to convey information by failing to affirmatively report status.
In some embodiments, the risk assessment system may determine whether any reported aspect or capability is accurate by examining input content. For example, if a browser reports a particular language setting (e.g., US English), the risk assessment system may examine input content to determine whether it contains characters not with the reported setting (e.g., characters using an encoding other than US English).
In some embodiments, the risk assessment system may analyze one or more activities or patterns of activities observed during an electronic transaction. For instance, the risk assessment system may analyze one or more aspects of how certain steps (e.g., web site page loads) are performed during an electronic transaction. Examples of such aspects include, but are not limited to, ordering of steps, presence of any unexpected step, absence of any expected step, time between steps, completeness of a step (e.g., accessing of all associated resources and/or associated data measurements), and coherence of measured data between steps (e.g., IP address, browser information, etc.). For example, in some embodiments, an expected access pattern may be a user performing steps A, B, and C and accessing all associated resources in a common manner, whereas atypical access patterns may include any one or more of: performing only steps B and C, not accessing all resources, quicker than usual timing, change in IP address between steps, change in browser information between steps, etc. Observing any atypical access pattern may indicate a higher level of risk.
Additionally, or alternatively, the risk assessment system may analyze one or more aspects of how certain elements within a step are performed during an electronic transaction. For example, a step may include one or more web site input controls, and the risk assessment system may take into account how the website input controls are accessed and how the corresponding input is applied. In some embodiments, the risk assessment system may determine whether input elements are entered in an order that corresponds to a web page's visual layout, or to a defined HTML “tabindex.” The latter may suggest a lower or higher level of risk, depending on the circumstances. Other examples of input patterns that may be analyzed include, but are not limited to, user typographic or input rate, time between key or input events, mouse movement, touch event, number of key inputs relative to length of submitted input content, etc.
In some embodiments, the risk assessment system may analyze contents of inputs, in addition to, or instead of analyzing how the inputs are entered during an electronic transaction. For example, the risk assessment system may use one or more deterministic rules and/or statistical models to determine whether one or more inputs should be flagged as being suspicious. An example of a deterministic rule may check whether an address entered in an address field is in geographic proximity to a location measured from an IP address associated with the electronic transaction. An example of a statistical model may be a Markov chain trained against an expected input set (e.g., a set of human names) to determine whether a name entered by a user is likely to be legitimate.
In some embodiments, one or more objective criteria may be used to evaluate input content, such as whether a mailing address is valid, whether an email address is functional, etc. Alternatively, or additionally, input content may be evaluated based on one or more experience-based criteria. For example, a recently created email address may be less reputable than one that has been active for a period of time. Furthermore, a criterion may relate to only one or more parts of an input. For example, only the domain name portion of an email address may be relevant in applying a criterion that indicates a higher level of risk based on whether a domain name has been recently established and/or has an abnormally high number of transactions associated with it. In some embodiments, such experience-based criteria may be learned from training data derived from known instances of security attacks such as bot or human net attacks.
Alternatively, or additionally, experience-based criteria may be determined from a suitable number of recent transactions.
Although various examples of information that may be analyzed by a risk assessment system are discussed above in detail, it should be appreciated that such examples are provided solely for purposes of illustration. Aspects of the present disclosure are not limited to the use of any particular information or combination of information in assessing a level of risk associate with an electronic transaction. Other types of information may also be used, such as historical information accumulated over time and/or information from independent sources, as discussed in greater detail below.
In some embodiments, a risk assessment system may collect information regarding multiple transactions over time. Risk assessment may be performed on a cumulative basis, taking into account all previous transactions associated with a user (e.g., as identified by a network address or identifier such as an IP address).
Alternatively, only some of the previous transactions may be taken into account, such as a moving window of N most recent transactions, where N is a configurable number. As yet another option, one or more suitable selection criteria may be used to select a subset of recent transactions. Non-limiting examples of selection criteria include level of risk (e.g., below or above a certain threshold), particular action or combination of actions taken, time of day, etc.
The multiple transactions may be analyzed individually, collectively as a group, or in any other suitable manner. For example, the risk assessment system may analyze whether the transactions fall into a consistent pattern over time, such as being performed at some detectable frequency. Such a pattern may be generated by a bot that is programmed to evade IP volume filtering techniques by performing transactions at a sufficiently low frequency. Nonetheless, the frequency pattern may be detectable over a longer period of time (e.g., days, weeks, months, etc.).
In some embodiments, information obtained from one or more independent sources may be used to assess a level of risk associated with an electronic transaction in addition to, or instead of, information obtained from the electronic transaction itself. For example, where an electronic transaction takes place via a sequence of communications (e.g., via a website), information obtained outside the sequence of communications may be analyzed by the risk assessment system in addition to, or instead of, information obtained from the sequence of communications. Such “out-of-stream” information may be obtained in any suitable way, for example, by accessing a data warehouse or other types of storage.
Non-limiting examples of out-of-stream information that may be used by a risk assessment system include user actions or events that take place before or during the electronic transaction. Such as the user making or receiving a phone call (e.g., via the voice channel of a mobile phone or via the data channel using a suitable protocol such as a Voice over IP protocol), sending or receiving a message (e.g., via email, SMS, IM, etc.), installing, launching, or closing an application, taking an action within an application or on a website, asking a question, giving an opinion, rating or reviewing a product, application, or service, changing account information such as email address, mailing address, billing address, shipping address, phone number, and/or other contact information, etc.
The information collected by a risk assessment system may be analyzed in any suitable way, as aspects of the present disclosure are not limited to any particular analysis method or combination of analysis methods. For example, as discussed above, deterministic rules developed based on expert knowledge may be used to identify patterns indicative of a heightened level of risk. As another example, statistical models built and/or tuned using training data derived from known attacks may be used to identify suspicious patterns and may additionally provide confidence scores indicative of likelihoods of attack.
The inventor has recognized and appreciated that certain patterns may indicate a higher risk in the context of one group but not in the context of another group. In some embodiments, transactions may be categorized into different groups for evaluation to facilitate accurate risk assessment by allowing different techniques to be applied based on group membership. For example, the time it takes an average user to input information using a keyboard may be different from the time it takes to input the same information using a touch pad on a mobile device. Thus, in some embodiments, transactions may be categorized into different groups based on device type, and different thresholds for input speed may be used depending on the particular group a transaction falls into. Examples of other characteristics that may be used to categorize transactions include, but are not limited to, geographic location (e.g., city, state, country, etc.), input language, connection speed, connection type, network function (e.g., anonymous proxy), device type, device version, software version, display screen resolution, input method, etc. Any of these characteristics may be used, either alone or in combination with other characteristics, to categorize transactions into different groups.
In some embodiments, one or more characteristics may be sequenced to further categorize transactions into subgroups. As a non-limiting example, transactions may be first categorized based on language into groups, and then each group may be further categorized into subgroups based on device type. By categorizing the transactions into smaller subgroups, there may be more opportunities to detect patterns that are indicative of heighted risks within individual groups, where such patterns may not be visible when considering the transaction population as a whole.
While various techniques to categorize transactions are discussed above in detail, it should be appreciated that such techniques are provided merely for purposes of illustration. Aspects of the present disclosure are not limited to the use of any particular categorization technique, nor to the use of categorization at all.
The inventor has further recognized and appreciated that an electronic transaction may have one or more identifying characteristics. Examples of identifying characteristics include, but are not limited to, network address or identifier (e.g., IP address, host name, etc.), account identifier, email address, physical address, web browser cookie, phone number, device identifier (e.g., a hardware device identification, such as an IMEI number or MAC address, or a software device identification, which may be generated by hashing or otherwise combining any one or more aspects of a device such as capabilities, available plugins, configuration parameters, software versions, etc.), or any other suitable identifying value. It should be appreciated that an identifying characteristic need not uniquely identify a user. Rather, in some embodiments, an identifying characteristic may merely provide some information as to the identity of a user involved in an electronic transaction, so that when two transactions share an identifying characteristic, there is an increased likelihood that the same user is involved in both transactions.
In some embodiments, two or more identifying characteristics may be associated with each other. For example, a particular account ID may have been previously detected as performing transactions from a list of IP addresses and/or a list of device identifiers. In some embodiments, an identifying characteristic may be associated with information relating to transactions having that identifying characteristic. For instance, an IP address may be associated with information relating to one or more transactions performed from that IP address.
The inventor has recognized and appreciated that it may be beneficial to create and maintain transaction histories associated with at least some of the identifying characteristics. A transaction history associated with an identifying characteristic (e.g., IP address, user account ID, etc.) may allow ready retrieval of relevant information when analyzing a new transaction having that identifying characteristic (e.g., for risk assessment purposes).
Accordingly, in some embodiments, information associated with an identifying characteristic may be stored in manner that allows the information to be retrieved using the identifying characteristic (e.g., in a relational database). Examples of such information include, but are not limited to, associated identifying characteristics (e.g., for cross reference), identifiers for associated transactions, session identifiers for communication sessions associated with the transactions, time of each session or transaction, transaction scores, publisher reported transaction scores or results, purposes of transactions, specific transaction details (such as a dollar amount for a financial transfer transaction, or an identifier for an event), etc. Other types of information may also be stored, as aspects of the present disclosure is not limited to the storage of any particular information or combination of information associated with an identifying characteristic. Furthermore, the stored information may be obtained in any suitable manner, such as in stream (e.g., from an electronic transaction itself, including any communication session that is part of the electronic transaction) or out of stream (e.g., outside the electronic transaction).
Information stored in association with an identifying characteristic may be used in any suitable way, as aspects of the present disclosure are not limited in this regard. In some embodiments, a newly detected association between two or more identifying characteristics may indicate a higher level of risk. For example, as discussed above, a particular account ID may have been previously detected as performing transactions from a list of IP addresses and/or a list of device identifiers. If a new transaction is detected involving that account ID but having an IP address that is not in the associated list of IP address and/or a device identifier that is not in the associated list of device identifiers, an elevated risk assessment may be triggered.
In some embodiments, a change in a property of an identifying characteristic may indicate a higher level of risk. For example, a user may have been previously detected as performing transactions from a list of IP addresses, and all IP addresses in the list may be associated with a particular geographic region. If a new transaction is detected having a different IP address that is from outside the associated geographic region, a higher risk evaluation may be triggered. In some embodiments, a change in a property of an identifying characteristic may trigger a higher risk evaluation only if it occurs in a suspicious manner. For example, user activity (e.g., performing a transaction or a step in a transaction) may be detected from a geographic location X and a device W (e.g., as determined based on IP address information relating to the device W), and sometime later further user activity may be detected from a geographic location Y and the same device W, but the locations X and Y may be so distant that it is impossible or unlikely that the user has moved from X to Y in that amount of time. This may result in a higher risk evaluation.
It should be appreciated that suspicious patterns may be identified in any suitable way, as aspects of the present disclosure are not limited in that regard. For example, in some embodiments, candidate patterns may be designed by experts and tested using data derived from known security attacks to evaluate their ability to predict attacks. Alternatively, or additionally, suspicious patterns may be automatically learned from training data derived from known security attacks. Also, in some embodiments, multiple suspicious patterns may be used collectively, so that no one pattern is determinative. For example, each pattern may be associated with a weight and a risk score may be computed as a weighted sum over all relevant patterns (e.g., by adding a weight wi to the sum for each i-th pattern that is observed).
In some embodiments, multiple risk categories may be specified, and a different risk score may be determined for each risk category (e.g., based on different pieces of information and/or different techniques for evaluating information such as those discussed above). An overall risk signature may then be determined based on the category-specific risk scores. For example, in some embodiments, an electronic transaction may be associated with an N-tuple of values, each value being a risk score in a different risk category. If that N-tuple falls into a selected set of N-tuples, the electronic transaction may be assigned a risk signature corresponding to the selected set of N-tuples. For instance, the selected set may be specified based on M risk categories, where M may be smaller than N. Thus, not all of the category-specific risk scores in the N-tuple may be relevant for the particular risk signature.
Furthermore, in some embodiments, the selected set may be specified based on a range for each of the M relevant risk categories, so that any given N-tuple falls into the selected subset if the category-specific risk score in each of the M risk categories falls into the respective range. As a non-limiting example, a signature may require at least one of two categories to have a risk score greater than a particular threshold to activate the signature. As another non-limiting example, a signature may require two categories from a grouping of three or more categories to both have a risk score, or to have a combined risk score, that is greater than a particular threshold to activate the signature. One or more additional requirements may also be imposed, such as requiring that a category from a different grouping of categories also have a risk score greater than a particular threshold to activate the signature, where the second threshold may be the same as or different from the first threshold. The assigned risk signature may be used in any suitable manner, for example, to update an overall risk score (e.g., a weighted risk score as discussed above) and/or to compute a different risk score.
While various ways are described above for storing information and using the stored information to facilitate risk assessment, it should be appreciated that such descriptions are provided solely for purposes of illustration. Other techniques of collecting, storing, and/or analyzing information may also be used to evaluate security risk, as aspects of the present disclosure are not limited to the use of any particular technique or combination of techniques.
As discussed above, a user may request that a correct response to an identification test be sent in a text message. In some embodiments, a risk assessment system may monitor text message requests for behaviors consistent with nefarious activity. For example, the risk-assessment system may monitor the frequency with which a text message is requested for a given phone number and take into account such information in a risk assessment analysis.
In some embodiments, various pieces of information (e.g., current user information, user address history and/or other risk factors) may be combined by a risk assessment system using different relative weightings. The different relative weightings may change over time, and may be determined based on inputs from an entity external to the risk assessment system (e.g., a publisher).
In some embodiments, a publisher may use risk information provided by a risk assessment system to determine security measures to be taken with respect to a user. For example, a publisher may decide to deny a user's request to access one or more resources if the risk information indicate a high risk that the user is a bot, even if the user has correctly responded to an identification test. The denial may be temporary, and the user may be given the opportunity to complete another identification test after a predetermined amount of time. Alternatively, or additionally, a publisher may decide to impose more stringent security requirements on a high risk user, such as additional identification tests (e.g., at different difficulty levels) as the user traverses different portions of the publisher's web site. A publisher may even employ “silent” security measures, so that a high risk user is not aware that its access request has been effectively denied. For example, a publisher may allow a high risk user to open a new email account, but may silently filter out all outgoing emails sent from the newly opened account. This may prevent leakage of information to high risk users that may otherwise occur with direct denial of access.
In some embodiments, a risk assessment may result in no response from the risk assessment system, for example, because the outcome passes the reporting criterion or criteria specified by an entity requesting the risk assessment (e.g., a publisher). In other embodiments, a risk assessment may result in some information being reported, but no response is visible to the user, for example, because the transaction is flagged as suspicious but the risk assessment system is not sufficiently confident that the transaction is part of a security attack. If the risk assessment system is sufficiently confident, the risk assessment system may block the transaction or cause another entity to do so.
In some embodiments, a risk assessment may result in the user being requested to complete a subsequent task such as an identification test (e.g., a captcha, which may or may not be animated, a knowledge-based question, an additional authentication such as answering a phone call or taking an action on a device or in an application, etc.).
In some embodiments, a risk assessment may result in a transaction or account being flagged for further review. If the outcome of the risk assessment is sufficiently worrisome (e.g., as determined based on some suitable criterion or criteria, which may be configurable), an account may become temporary disabled or limited.
Depending on the implementation, one or more different limitations or constraints may be applied based on one or more aspects of a risk assessment outcome. For instance, in some embodiments, an entity imposing a limitation or restriction may take into account the specific behavior observed and/or risk identified in determining how an account is to be limited. For example, if a new email account is identified by a risk assessment system as potentially being created by a bot, actions commonly abused by bots (e.g., sending many identical emails or other types of emails that are likely to be spams) may be limited, while other actions may remain unconstrained. A limitation may be either permanent or temporarily, as aspects of the present disclosure are not limited in that regard.
As discussed above, identifying characteristics (e.g., IP address, device identifier, etc.) may be associated with each other, for example, because they have been observed in one or more common transactions in the past. In some embodiments, any limitation or restriction imposed with respect to one identifying characteristic may be carried over to associated identifying characteristics. For example, if a risk assessment leads to an account being disabled, an associated IP address may also be disabled.
While specific examples of responses to risk assessment outcomes are described above, it should be appreciated that aspects of the present disclosure are not limited to any of these examples, as any suitable response or combination of responses may be invoked based on a risk assessment outcome. For example, various polices may be applied to determine one or more responses, and the policies may be entity-specific, so that different entities may respond differently to risk.
In some embodiments, identification tests may be trackable. For example, each identification test administered may be associated with a unique identifying tag. The identifying tag may be created by a publisher for whom the identification test is administered. A risk assessment system may maintain a list of identifying tags for those identification tests in which a user provides a correct response but is later discovered to be a bot or a “human net” (i.e., a collection of humans incentivized to solve identification tests). This list of identifying tags may be returned to the publisher upon request, or on an ongoing (e.g., regular or irregular) basis, to enable the publisher to take any necessary corrective measures, such as suspending an account and/or redacting a posted comment.
In some embodiments, identification tests may be trackable using identifying tags that are recognizable by more than one publisher. For example, an IP address of a user to whom an identification test is administered may be used as an identifying tag. The risk assessment system may maintain a record associated with each identifying tag and may provide some or all of the information contained in the record to a publisher or any other suitable party. The record may contain any combination of information associated with each identifying tag, for example, identification test results associated with the identifying tag and/or information indicating a purpose for each administered identification test (e.g., account creation or posting a comment).
In some embodiments, the log receiver 2392 may distribute some or all of the received log information to the risk server 2398 for immediate processing (cf. act 2220 of
In some embodiments, the processing grid 2394 may be a conventional grid computer network that parses input logs from the log receiver 2392 and looks for patterns. Many different numbers and types of questions may be asked during a search for patterns. Additionally, the number and/or types of questions may evolve over time. Below is an illustrative list of questions, although other may also be possible.
Log information processed by the processing grid 2394 and/or the risk server 2398 may be stored in the data warehouse 2396 (cf. act 2240 of
In some embodiments, the risk server 2398 may combine log information from the log receiver 2392 with any previously-obtained and processed information associated with a user address of a user stored in the data warehouse 2396. The combined information may be used to update a risk assessment associated with the user address. The risk server 2398 may then provide the up-to-date risk assessment to the publisher system 2304 and/or the third-party system 2306 (cf. act 2260 of
Many different criteria and/or techniques may be used in updating a risk assessment. For example, a current risk assessment may be computed as a series of events over time, taking into account an assumption that risk may change according to recent behavior and may not be simply a static view of history (e.g., many users may have dynamic addresses). As another example, an understanding of forwarded data and proxy servers may be needed, such as understanding how America Online® accesses the Internet using proxy servers. Furthermore, attacks or probes from bots may need to be detected quickly, while incorrect responses from legitimate users (i.e., false positive errors) may need to be detected but not penalized heavily. Also, to reduce the likelihood of false positive errors, a user may not be categorized as high risk simply based on a small number of incorrect responses. Additional evidence may be required to make such a categorization, such as the total number of responses submitted within a given time period and/or the time of day at which the responses are submitted, or the distribution or amount of time between responses (e.g., responses in sequence faster than a typical human can act suggest responses from a bot).
Various inventive aspects described herein may be used with any computer or device having a processor that may be programmed to take any of the actions described above.
The computer may have one or more input and output devices, such as devices 2406 and 2407 illustrated in
Computer 2400 may also comprise one or more network interface cards (e.g., 2418) to enable communication via one or more networks (e.g., 2419). Examples of networks include a local area network or a wide area network, such as an enterprise network or the Internet. Such networks may be based on any suitable technology and may operate according to any suitable protocol and may include wireless networks, wired networks or fiber optic networks.
The above-described embodiments may be implemented in any of numerous ways. For example, the embodiments may be implemented using hardware, software or a combination thereof. When implemented in software, the software code may be executed on any suitable processor or collection of processors, whether provided in a single computer or distributed in a modular fashion among a number of different computers or processors.
Also, the various methods or processes outlined herein may be coded as software that is executable on one or more processors that employ any one of a variety of operating systems or platforms. Additionally, such software may be written using any number of suitable programming languages and/or programming or scripting tools, and also may be compiled as executable machine language code or intermediate code that is executed on a framework or virtual machine.
In this respect, various inventive aspects may be embodied as a computer readable medium (or multiple computer readable media) (e.g., a computer memory, one or more floppy discs, compact discs, optical discs, magnetic tapes, flash memories, circuit configurations in Field Programmable Gate Arrays or other semiconductor devices, or other tangible computer storage medium) encoded with one or more programs that, when executed on one or more computers or other processors, perform methods that implement the various embodiments discussed above. The computer readable medium or media may be transportable, such that the program or programs stored thereon may be loaded onto one or more different computers or other processors to implement various inventive aspects as discussed above.
The terms “program” or “software” are used herein in a generic sense to refer to any type of computer code or set of computer-executable instructions that may be employed to program a computer or other processor to implement various inventive aspects as discussed above. Computer-executable instructions may be in many forms, such as program modules, executed by one or more computers or other devices. Generally, program modules include routines, programs, objects, components, data structures, etc., that perform particular tasks or implement particular abstract data types. Typically, the functionality of the program modules may be combined or distributed as desired in various embodiments.
Also, data structures may be stored in computer-readable media in any suitable form. For simplicity of illustration, data structures may be shown to have fields that are related through location in the data structure. Such relationships may likewise be achieved by assigning storage for the fields with locations in a computer-readable medium that conveys relationship between the fields. However, any suitable mechanism may be used to establish a relationship between information in fields of a data structure, including through the use of pointers, tags or other mechanisms that establish relationship between data elements.
Also, the invention may be embodied as a method, of which examples have been provided. The acts performed as part of the method may be ordered in any suitable way. Accordingly, embodiments may be constructed in which acts are performed in an order different than illustrated, which may include performing some acts simultaneously, even though shown as sequential acts in illustrative embodiments.
Use of ordinal terms such as “first,” “second,” “third,” etc., in the claims to modify a claim element does not by itself connote any priority, precedence, or order of one claim element over another or the temporal order in which acts of a method are performed, but are used merely as labels to distinguish one claim element having a certain name from another element having a same name (but for use of the ordinal term) to distinguish the claim elements.
Also, the phraseology and terminology used herein is for the purpose of description and should not be regarded as limiting. The use of “including,” “comprising,” or “having,” “containing,” “involving,” and variations thereof herein, is meant to encompass the items listed thereafter and equivalents thereof as well as additional items. The phrases “or” and “and/or” should be understood to mean “either or both” of the elements so conjoined, i.e., the elements that are conjunctively present in some cases and disjunctively present in other cases.
Having thus described several inventive aspects of at least some embodiments, it is to be appreciated that various alterations, modifications, and improvements will readily occur to those skilled in the art. Such alterations, modifications and improvements are intended to be within the spirit and scope of the present disclosure. Accordingly, the foregoing description and drawings are by way of example only.
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