A dispenser is mounted in an aperture formed in a partition to dispense goods from a first party on one side of the partition to a second party on the other side of the partition. Multiple trays are disposed on a rotating mechanism to move a selected tray from a position near the first party, such as an employee at a food service, and a second party, such as the customer. Subsequently, the tray can be moved linearly outward toward the second party to thereby position goods within reach of the second party without the need for close proximity or contact between the parties.
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1. A dispenser apparatus adapted to be disposed in an opening of a divider to permit goods to be dispensed from a first party on a first side of the divider to a second party on a second side of the divider, the apparatus comprising:
a housing adapted to be mechanically coupled to the wall or divider to thereby secure the housing in the opening, the housing having a first aperture formed in a portion thereof that extends to the first side of the divider when the housing is disposed in the opening and a second aperture formed in a portion thereof that extends to the second side of the divider when the housing is disposed in the opening;
a base rotationally mounted in the housing to thereby be rotatable with respect to a longitudinal axis of the housing;
a plurality of moveable tray elements slidably mounted on the base, each of the tray elements being movable from a retracted position relatively close to the center of the base, to an extended position relatively far from the center of the base, wherein the base can be rotated to position a selected one or more of the moveable tray elements in opposition to the first aperture or the second aperture to thereby allow the first party to selectively have access to the selected one or more moveable tray elements through the first aperture and the second party to simultaneously have access to at least one other of the moveable tray elements through the second aperture;
a control mechanism coupled to the tray elements to thereby allow the first party to rotate the base and selectively move the selected one or more of the moveable tray elements to a position in opposition to the second aperture and to move the selected one or more of the movable tray elements from the retracted position, to the extended position.
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Various apparatus for facilitating through-the-wall transactions, such as the exchange of goods between an employee of a business establishment inside an enclosure and a customer outside the enclosure, are well known. For example, the anachronistic “auto teller” at a bank includes a drawer that slides from a portion on one side of the wall to a position on the other side of the wall to allow documents, such as checks and currency, to be passed between a bank teller and a bank customer in a secure manner. Further various turntable devices are also well known. U.S. Pat. No. 4,069,773 discloses a pass-through device to be used in, for example, a food service drive through window, which includes a horizontal axle for allowing a tray to rotate from a position inside of the wall to a position accessible from the outside of the wall. U.S. Pat. No. 4,351,247 discloses a similar turntable device in which a rotatable shelf extends outward towards the customer beyond the frontal surface of the housing of the passthrough to make it easier for a customer to reach items on the shelf when the shelf is rotated outward.
Such prior art devices have facilitated new business models, such as drive through purchases. However, the prior art has many limitations. For example, in the case of a drive through, the customer must often reach far out of the vehicle to retrieve the goods. The employee often has to lean forward outside the window, in an attempt to meet the customer “halfway.” Mirrors and the like on vehicles make it impossible for even a very skilled driver to maneuver close to the tray. Further payment mechanisms are not incorporated into the device. The customer must put currency, credit cards or the like into the drawer onto the tray to make payment. Therefore, the exchange of goods and payments is often awkward with the customer having to reach with one hand or lean fully out of the vehicle window. This results in poor and unsafe handling of the goods. Often, this process will necessitate multiple exchanges. Further, most of current windows or countertops require an open channel between the employee and the customer and thus pose a safety risk, the exposure to violence or pathogens for example, to the employee in addition to heat/cold loss during extreme weather.
The disclosed implementations overcome the above-identified disadvantages of the prior art. Multiple trays are disposed on a rotating mechanism to move a selected tray from a position near the first party, such as an employee at a food service, and a second party, such as the customer. Subsequently, the tray can be moved linearly outward toward the second party to thereby position goods within reach of the second party without the need for close proximity or contact between the parties. Disclosed implementations include, a dispenser apparatus adapted to be disposed in an opening of a divider to permit goods to be dispensed from a first party on a first side of the divider, such as an internal or external wall, to a second party on a second side of the divider, the apparatus comprising: a housing adapted to be mechanically coupled to the divider to thereby secure the housing in the opening, the housing having a first aperture formed in a portion thereof that extends to the first side of the divider when the housing is disposed in the opening and a second aperture formed in a portion thereof that extends to the second side of the divider when the housing is disposed in the opening; a base rotationally mounted in the housing to thereby be rotatable with respect to a longitudinal axis of the housing; a plurality of trays slidably mounted on the base, each of the trays being movable from a retracted position relatively close to the center of the base, to an extended position relatively far from the center of the base, wherein the base can be rotated to position selected ones of the trays in opposition to the first aperture or the second aperture to thereby allow the first party to selectively have access to the trays through the first aperture and the second party to selectively have access to the trays through the second aperture; and a control mechanism coupled to the trays to thereby allow the first party to rotate the base and selectively move a selected one of the trays to a position in opposition to the second aperture and to move the selected one of the trays from the retracted position, to the extended position to thereby move the tray through the second aperture towards the second party.
The foregoing summary, as well as the following detailed description of the invention, will be better understood when read in conjunction with the appended drawings. For the purpose of illustrating the invention, there are shown in the drawings various illustrative embodiments. It should be understood, however, that the invention is not limited to the precise arrangements and instrumentalities shown. In the drawings:
Certain terminology is used in the following description for convenience only and is not limiting. The words “bottom,” “top,” “lower” and “upper” designate directions in the drawings to which reference is made. Unless specifically set forth herein, the terms “a,” “an” and “the” are not limited to one element but instead should be read as meaning “at least one.” The terminology includes the words noted above, derivatives thereof and words of similar import.
The disclosed implementations include a rotatable, circular design with multiple tray elements separated by dividers and laterally extending mechanisms that transport the goods and/or payment mechanism much closer to the customer secure manner. The disclosed implementations allow the tray elements to be easily maneuvered to a position that is much closer to the customer. Further, the implementations can provide a portioned and touchless experience. Payment can be made from outside of the apparatus without exchanging credit cards or currency between parties. The disclosed implementations also permit the loading of goods by the employee in a very organized and accurate manner on the store side.
Recently, the Covid 19 pandemic has presented a significant health hazard to people that are in close proximity to one another. The disclosed implementations thus reduce the spread of disease. Further, the pandemic has caused many customers to use drive through pick up for food and other goods, rather than in store eating, purchase or even pick up. Because of this new customer preference, drive through lanes will be much busier, the wait will become much longer, and vendors will risk losing customers who are not willing to wait. The disclosed implementations permit simultaneous exchange of goods and payment and thus can speed up significantly the process per customer.
Disclosed implementations provide marketing and other information exchange opportunities to vendors. The tray elements can be divided by “smart dividers” that allow digital messaging. This will make the window experience more interesting and informative to the customer. For example, if the customer buys a hamburger at the window a confirmation message, such as a picture of the ordered food, can be provided to reduce errors. Also, complementary products, such as side dishes, or discounts can be suggested. Additionally, various components can be made of bullet proof material for use inside stores with high exposure risk to armed robberies. There will always be a protecting shield between the store employee and any person on the other side of the revolving dispenser. The implementations also save energy by reducing any convection between the employee and the customer.
It will be appreciated by those skilled in the art that changes could be made to the embodiments described above without departing from the broad inventive concept thereof. It is understood, therefore, that this invention is not limited to the particular embodiments disclosed, but it is intended to cover modifications within the spirit and scope of the present invention as defined by the appended claims.
As shown in more detail in
The source of rotational force can be controlled to allow the person on one or both sides of the partition to selective control the position of each tray element. Note that the partitions can be mounted on the base or on the tray elements. If the partitions are mounted on the tray elements, the partitions will move linearly with the tray elements to prevent object from falling off of the tray elements during movement.
The shape of the housing can be volumetric rather than flat. The geometry can be cylindrical, triangular, square, hex or any other appropriate shape based on the specific application. The trays can be of any size and/or proportions depending on the need. The trays can be defined by movable/modular elements to allow for ease of adjustment of tray sizes and the number of trays. One or more of the trays can be equipped with hardware for accommodating payment through commonly used payment methods; touchless credit cards, swiping credit cards, mobile device payments and/or cash. Trays or portions thereof can be designed to accommodate auxiliary items such as condiments, utensils, napkins, straws and the like.
One or more trays can be configured as a specialty tray that allows the employee to place the goods thereon in a fixed manner through the use of clamps recesses, and/or other elements. The dispenser can more than one tray disposed in a vertical manner. Upper trays can be adjustably positioned in a vertical direction. Upper trays can be moved and adjusted manually or through an automated and/or motorized mechanism.
The various parts can be made of metal, plastic, plexiglass, or the like to provide durability and protection (e.g. bullet proof characteristics). The partition can be configurable to provide different access between the customer side and the store side. For example, the partition configuration and/or position may be changed to give the loading tray more room if needed or to allow access to one or multiple trays from either side of the partition.
Rotational movement of base 14 and/or lateral movement of the tray elements 15a, . . . 15n, can be accomplished through manual mechanisms. For example, the operator can grasp the base and push it in a rotational manner for rotation and lateral movement can be accomplished by pushing/pulling on a member that is operatively attached to the tray elements.
Further, as disclosed above, the rotational and/or lateral movement can be accomplished by automated control elements and actuators. As shown in
The disclosed implementations simplify the process of exchanging goods and payment, while providing isolation between the parties. In one example, there can be multiple dispensers that are utilized for delivery service pickup. Each dispenser can be unlocked with a remote touchless key that is distributed the delivery drivers. This feature will reduce the risk of lost or stolen items in addition to reducing traffic inside the store among other benefits.
Tannoury, Tony, Tannoury, Mark, Tannoury, Jasmine, Tannoury, Tamara
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