A system and method for efficiently searching directory listing information to obtain more relevant results is provided. In a computer system running a computing application, it is advantageous to provide search capabilities, in the form of a search engine, to operators to assist them in their effort of retrieving desired data. The search engine may cooperate with a data store having directory listing information to provide listings data to an operator. In an illustrative implementation, this search engine may be deployed on an Internet Web site that offers business listing information. The search system may comprise a user interface to enter search query information, a data store that houses a variety of directory listing information according to a predefined data taxonomy, and a means for displaying the search results. In operation, the search engine offers a variety of search options, such as, search by business name, by business categories levels, by geographic position of the user or the business, or a combination thereof. Depending on the search query entered, the search engine will perform either a bounded search (i.e. a search bounded to a specific geographic area), a proximity search (i.e. a search proximate to a computed centroid), or a combination of the two to find the most relevant directory listings. Using the inputted search qualifiers, the search engine polls the data store according to a predefined set of rules and instructions for the relevant directory listing information. These rules are directly related to the taxonomy of the data store.
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17. A system to provide business directory search results comprising:
a data accepting system to accept search query data; a data communications system to pass said accepted search query; and a processing system to process search query data, said processing system providing a directory of business listings having a tree having editorial nodes having labels representative of business categories, said leaf level editorial nodes having industry standardized code based business listings associated therewith, and retrieving a highest weighted one of said industry standardized code based business listings associated with a leaf level editorial node.
1. A method for providing business directory search results, comprising the acts of:
(a) providing a directory of business listings comprising a tree having leaf level editorial nodes having labels representative of business categories, said leaf level editorial nodes having industry standardized code based business listings associated therewith; (b) accepting at least one search query related to a desired business category; (c) comparing said search query with said editorial nodes so that the highest level editorial node matching said search query is determined; and (d) retrieving a highest weighted one of said industry standardized code based business listings associated with a leaf level editorial node coupled to said determined editorial node.
10. In a computing system having at least one server computer electronically coupled through a communications network to at least one client computer, a method to provide business directory listing information performing the acts of:
(a) providing a directory of business listings comprising a tree having leaf level editorial nodes having labels representative of business categories, said leaf level editorial nodes having industry standardized code based business listings associated therewith; (b) accepting at least one search query related to a desired business category; (c) comparing said search query with said editorial nodes so that the highest level editorial node matching the search term is determined; and (d) retrieving a highest weighted one of said SIC base business listings associated with a leaf level editorial node coupled to said determined editorial node.
14. A system to provide business directory search results comprising:
a business category processing component, said business category processing component comprising a directory of business listings having a tree with leaf level editorial nodes, said leaf level editorial nodes having labels representative of business categories and have industry standardized code based business listings associated therewith, said business category component accepting at least one search query related to a desired business category, comparing said search query with said editorial nodes so that the highest level node matching said search query is determined, and retrieving a highest weighted one of said industry standardized code based business listings associated with a lead level editorial node coupled to said determined editorial node; and a business name processing component, said business name processing component comprising a directory of editorialized and normalized business listings having business names, said business name processing component accepting at least one search query related to a desired business listing, tokenizing said search query to format said search query according to keywords of said editorialized business listings, comparing said search query against said editorialized business listings to determine exact or partial name matches between said search query and said editorialized and normalized business listings, returning best results from said comparing step, said best results comprising exact and partial business name matches.
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1. Field of the Invention
The present invention relates to the field of searchable directories. Particularly to searchable online directories, and more particularly, to adaptable and dynamic search engines for use with online business directories.
2. Brief Description of Prior Developments
Today, the Internet has proven itself to be an extremely effective communication medium. Given this reality, it is not surprising that there is a sharp increase in the number of content providers that employ the Internet, making the Internet space very competitive. Generally, content providers have varied offerings that include a wide range of products and services. Novelty, quality, and reliability tend to be distinguishing characteristics that separate competing content providers. Accordingly, Internet content and service providers are constantly trying to develop enhancements, improve their reliability, and improve their quality of content to better their position in the market space.
In the Internet services market space, a key service offers users access to searchable databases that maintain a variety of data and information. For example, databases containing indexed and categorized business listings, such as, a business directory. In the physical realm, this business directory is generally referred to as the "Yellow Pages". Typically, Internet based "Yellow Pages" take the form of a computing application providing, among a variety of other functions, the ability to search vast amounts of business demographic information. The search component of this application allows users to pair down their search by a number of search qualifiers, such as, business name, business type, and geographic location (of either the business or of the user).
Internet based business directories generally rely on third party business information vendors for content. The third party information, however, is grouped according to general category schemes that provide little insight, if any, to the specific demographic information of the businesses listed in these categories. Business directory search engines that use such content perform de minimus operations often regurgitating the business listings according to the general category scheme. For example, a search for "pizza" in this type of business directory may result in a list of all of the business listings having the word "pizza". As such these business directories often leave a user to navigate through volumes of unhelpful business results, rendering their initial search almost futile. In addition, current business directory search engines have complicated and cumbersome user interfaces that require the user to input a significant amount of preference information before performing the search.
From the foregoing it can be appreciated that a need exists for directory-type search engines that are capable of efficiently providing more relevant and useful content to users. By tailoring a search engine to provide more relevant data that in a more efficient manner, users are required to expend fewer resources to obtain desired directory listings.
The present invention provides a system and methods that allow the searching, maintenance, and display of directory listings. In an illustrative implementation, the system and methods contemplated may be realized in the form of an enhanced business directory search engine. The business directory search engine may support a user interface capable of accepting user search preference information. The business directory search engine may employ user preference information to provide relevant and helpful search results when processing search queries. The search preference information allows the user to search for information about businesses in a variety of manners including by business location, the location of the user, or by general business categories.
In operation, the business directory search engine may perform searches, including bounded and proximity searches, on business listing information using inputted data indicative of various location information, such as city name, state name, zip code, address, or a combination thereof. A bounded search may employ location information indicative of city name and state name, whereas a proximity search may utilize the zip code or address location information. The proximity search may perform the steps of creating a central geographic point (centroid) and then searching for businesses that satisfy the user's search query within a specific distance from the established centroid (i.e. in a pre-define distance range).
Further, the invention provides that the business information, used by the search engine, may reside in a data store. This business information may be grouped, referenced, and categorized according to a pre-defined taxonomy. In addition, the information may be stored in an efficient data structure that may be passed between the database and the search engine application. In operation, the search engine may rely on the taxonomy in conjunction with the user preference information to find, gather, and display to the user the most relevant information to the user's search query.
The system to provide an efficient search engine that provides relevant business directory listing information is further described with reference to the accompanying drawings in which:
Overview
The term "Internet" is an abbreviation for "Internetwork," and refers commonly to the collection of networks and gateways that utilize the TCP/IP suite of protocols, which are well-known in the art of computer networking. TCP/IP is an acronym for "Transport Control Protocol/Interface Program," a software protocol developed by the Department of Defense for communication between computers. The Internet can be described as a system of geographically distributed remote computer networks interconnected by computers executing networking protocols that allow users to interact and share information over the networks. Because of such wide-spread information sharing, remote networks such as the Internet have thus far generally evolved into an "open" system for which developers can design software applications for performing specialized operations or services, essentially without restriction.
Electronic information transferred between data-processing networks is usually presented in hypertext, a metaphor for presenting information in a manner in which text, images, sounds, and actions become linked together in a complex non-sequential web of associations that permit the user to "browse" or "navigate" through related topics, regardless of the presented order of the topics. These links are often established by both the author of a hypertext document and by the user, depending on the intent of the hypertext document. For example, traveling among links to the word "iron" in an article displayed within a graphical user interface in a data-processing system might lead the user to the periodic table of the chemical elements (i.e., linked by the word "iron"), or to a reference to the use of iron in weapons in Europe in the Dark Ages. The term "hypertext" was coined in the 1960s to describe documents, as presented by a computer, that express the nonlinear structure of ideas, as opposed to the linear format of books, film, and speech.
The term "hypermedia," on the other hand, more recently introduced, is nearly synonymous with "hypertext" but focuses on the non-textual components of hypertext, such as animation, recorded sound, and video. Hypermedia is the integration of graphics, sound, video, or any combination thereof into a primarily associative system of information storage and retrieval. Hypermedia, as well as hypertext, especially in an interactive format where choices are controlled by the user, is structured around the idea of offering a working and learning environment that parallels human thinking--that is, an environment that allows the user to make associations between topics rather than move sequentially from one to the next, as in an alphabetic list. Hypermedia, as well, as hypertext topics, are thus linked in a manner that allows the user to jump from one subject to other related subjects during a search for information. Hyper-link information is contained within hypermedia and hypertext documents, which allow a user to move back to "original" or referring network sites by the mere "click" (i.e., with a mouse or other pointing device) of the hyper-linked topic.
A typical networked system that utilizes hypertext and hypermedia conventions follows a client/server architecture. The "client" is a member of a class or group that uses the services of another class or group to which it is not related. Thus, in computing, a client is a process (i.e., roughly a set of instructions or tasks) that requests a service provided by another program. The client process utilizes the requested service without having to "know" any working details about the other program or the service itself. In a client/server architecture, particularly a networked system, a client is usually a computer that accesses shared network resources provided by another computer (i.e., a server).
A request by a user for news can be sent by a client application program to a server. A server is typically a remote computer system accessible over a remote network such as the Internet. The server scans and searches for raw (e.g., unprocessed) information sources (e.g., newswire feeds or newsgroups). Based upon such requests by the user, the server presents filtered electronic information as server responses to the client process. The client process may be active in a first computer system, and the server process may be active in a second computer system, communicating with one another over a communications medium, thus providing distributed functionality and allowing multiple clients to take advantage of the information-gathering capabilities of the server.
Client and server communicate with one another utilizing the functionality provided by Hypertext-Transfer Protocol (HTTP). The World Wide Web (WWW) or, simply, the "Web," includes those servers adhering to this standard (i.e., HTTP) which are accessible to clients via a computer or data-processing system network address such as a Universal Resource Locator (URL). The network address can be referred to as a Universal Resource Locator address. For example, communication can be provided over a communications medium. In particular, the client and server may be coupled to one another via TCP/IP connections for high-capacity communication. Active within the client is a first process, known as a "browser," which establishes the connection with the server and presents information to the user. The server itself executes corresponding server software that presents information to the client in the form of HTTP responses. The HTTP responses correspond to "web pages" constructed from a Hypertext Markup Language (HTML), or other server-generated data. Each web page can also be referred to simply as a "page."
The client typically displays the information provided through the network by the server, using a software application known as a browser. Most browsers have modern graphical user interfaces that are capable of displaying and manipulating various types of data. A graphical user interface is a type of display format that enables a user to choose commands, start programs, and see lists of files and other options by pointing to pictorial representations (icons) and lists of menu items on the screen. Choices can be activated generally either with a keyboard or a mouse. Internet services are typically accessed by specifying a unique network address (i.e., typically with a Universal Resource Locator). The Universal Resource Locator address has two basic components, the protocol to be used and the object pathname. For example, the Universal Resource Locator address, "http://www.uspto.gov" (i.e., home page for the U.S. Patent and Trademark Office), specifies a hypertext-transfer protocol ("http") and a pathname of the server ("www.uspto.gov"). The server name is associated with one or more equivalent TCP/IP address.
Free or relatively inexpensive computer software applications such as Internet "search engines" make it simple for a user to find information on a topic of interest or obtain specific content within a content offering, in the case of a directory listing search engine. A person may type in a subject or key word and generate a list of desired results. However, a problem associated with these type of Internet "search engines" is simply dealing with the vast amount of potential data that may be searched and retrieved. By entering certain keywords into such search engines, unwanted data, in addition to the desired data, may be discovered by the search engine, forcing the user to wade through often useless and unwanted search results in order to get to the desired data. From the foregoing it can be appreciated that a need exists for tailoring search engines. By tailoring a search engine to the demographics of a particular user, a user can essentially utilize the search engine to filter unwanted data or information altogether.
The present invention was developed to provide a search engine for directory listing data that offers more relevant and reliable search results. In an illustrative implementation, the search engine is contemplated for use with a business directory, providing listings of businesses. The search engine employs a unique decision matrix that delivers results faster, and more importantly, the "right" results for the user. The engine relies on an algorithmic series of analytical steps, correlation with a weighted taxonomy of categories and keywords, and tuned processing of queries against a physical data store. The taxonomy is structured in manner where third party listing data resides at the lowest level of the taxonomy construct, and predetermined category designations reside at the highest level. Generally, the taxonomy construct provides a means by which similar data may be grouped according to pre-defined categorizations, where the category themselves are associated with each other. The groupings may be represented through various nodes. The nodes having associations with each other and with the individual data maintained with the nodes.
The search engine employs various search processes when processing search queries. These search processes may include the use of keywords, a picker, a chooser, lead nodes (best leaf node), proximity search, bounded search, and business attributes. Keywords are unique synonyms ("shortcuts") for any node in the category taxonomy. For example, the keyword "whiskey" may be a shortcut for a general category describing liquor stores. The picker is part of the search interface where a user is prompted to choose from a list of categories and enter a location preference. The chooser is similar to the picker search interface of the search engine in that it provides the user a list of categories for the desired business listings. However, unlike the picker, the chooser does not accept user location preference data. The chooser may be used to obtain further clarification from the user when a broad search query is submitted or when the location has already been specified.
As mentioned, the taxonomy construct maintains various levels. In an illustrative implementation, lead nodes are tertiary nodes of the taxonomy. Generally leaf nodes may correlate with Industry Standardized Codes (e.g. American Business Information Standard Industry Code (ABISIC), North American Industry Classification System (NAICS)) and ultimately businesses. Herein, Industry Standardized Codes may be defined as codes adopted by industry that assign classification to data elements. For example, business directory information vendors may conform to the accepted standards Standard Industry Code (SIC) or North American Industry Classification System (NAICS). These standards require data to be categorized according to a predefined set of rules. Generally, Industry Standardized Codes provide conformity to data so that the data may be easily used by industry participants. Each of the leaf nodes is provided a weight according to predefined set of rules. Within this taxonomy, higher level nodes are collections of leaf nodes. For example, "used car dealers" may be a leaf node having a parent category of "cars" with a further parent of "transportation." The "best" leaf node is the highest weighted sibling of a set of leaf nodes with an identical parent. Weighting is determined most often by popularity. For example, the highest weighted lead node of parent "cars" might be "car dealers" because it is a more likely initial choice than "car repair" or "auto parts".
The search engine may perform a proximity search to obtain the results set for display to the user. A proximity search may be triggered directly by the user in entering location information exclusively in the search interface dialog, or by the search engine itself if the direct business name results in no matches. When executing a proximity search, the search engine plots a latitude/longitude centroid (i.e. a central reference point) and conducts a search within a predetermined radius of the plotted centroid. In order for a business to be part of the result set of businesses listed, the distance between the centroid and position of the discovered business must satisfy pre-determined search criteria. Comparatively, the search engine may employ a bounded search to find the desired information. In a bounded search the search engine uses any given zip code or collection of zip codes (i.e. neighborhood, city, or state) to conduct the search for the desired business listing. Similar to the other operations above, businesses that match the search criteria submitted by the search interface through a bounded search are displayed to the user.
In addition, the search engine my perform searches on the business listings store using business attributes. That is, a business may have unique attributes that may separate it from other businesses. Extended business attributes may include, brands carried by the business, special services, parking, or accepted payment methods. The search engine process a user's search query by looking for these extended business characteristics.
In an illustrative implementation, the search engine of the present invention may implemented in the Microsoft® MSN.COM Yellow Pages (YP) business directory search service. In operation, the YP search service provides users with a simple to use click through graphical interface that accepts search queries directed to business listing information. The YP search engine cooperates with a database having business listing information stored according to a pre-defined data taxonomy. The taxonomy is structured such that there are numerous interrelated and associated category levels that contain pre-defined business classification and business listings information. Using a series of pre-defined rules, the YP search engine searches the business listing store employing taxonomy based processes and tries to find either direct matches or matches that may proximate in distance and character to the submitted query.
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In one embodiment, described more fully hereinafter, the methods and apparatus of the present invention may be implemented as part of a computer network such as the Internet having a plurality of server computers representing Internet content providers hosting content, such as Internet domains. Further, a plurality of users (i.e. client computers) are connected to the computer network through computer hardware and software (e.g. Web browsers) such that the user may request, transmit, and receive Internet content. Although the depicted embodiment provides a system and method for searching business directory listing information employing the Internet, those skilled in the art will appreciate that the inventive concepts described herein extend to business directory searching systems and methods utilizing computer systems having various configurations.
Illustrative Computer Network Environment
The present invention may be deployed as part of a computer network. In general, the computer network may comprise both server computers and client computers deployed in a network environment.
Thus, the present invention can be utilized in a computer network environment having client computers for accessing and interacting with the network and a server computer for interacting with client computers. However, the systems and methods for providing more relevant directory listings search results of the present invention can be implemented with a variety of network-based architectures, and thus should not be limited to the example shown. The present invention will now be described in more detail with reference to a presently illustrative implementation.
Illustrative Search Applications
In operation, client computer 20a may accept search query 170 from a cooperating user (not shown) through search interface 170a of browser 180. In turn, browser processing and storage space 180a may process search query 170 so that it may be communicated to content provider's server 20a over communications network 160 for processing. Content provider's server 10a may receive search query 170 and pass it to search engine computing application 190 for processing. Search engine computing application 190 processes search query 170 to retrieve relevant search results 170b using search engine instruction sets and rules 190b. Search results 170b are gathered by search engine computing application 190 and communicated to browser 180 of client computer 20 over communications network 160. Browser 180 displays search results 170b in browser display 180b.
When conducting a proximity search, the radius of interest may be approximated within 9 squares. Each square may contain a power of 2 of grid codes (e.g. 9 1×1 boxes, or 9 2×2 boxes, or 9 4×4 boxes, etc.). The power of two sized squares are aligned with equally sized power of two squares on the underlying grid. In doing so, the 9 squares may be represented by four continuous ranges of grid codes. These ranges of grid codes provide candidate businesses (i.e. businesses that are proximate to the desired radius from the target). The candidate businesses may then be pruned down to arrive at a resultant set that maintains those businesses that are truly within the desired radius. The pruning process may be achieved by consulting the exact latitude and longitude of the resultant businesses.
If a specific radius has been requested, the processing is generally completed after the first search. In the scenario that the "nearest 20" businesses from a target location are sought a first search within a small radius (a few blocks wide) is performed and then the search radius is doubled or quadrupled depending on how many businesses are found in each of the searches.
Generally, the search radius may be projected depending on the number of results that are returned. In an illustrative implementation, the radius may be increased up to 25 miles or until 20 businesses are successfully found, whichever comes first.
Data taxonomy 400 is better described by the following example. For example, level 410 may provide the broad category designation of "stores". Within this category designation, therein may exist more specific categories, such as, "specialty stores" and "antiques" found in level 420. Further "specialty stores" may encompass more specific categories, such, as "piano" stores as found in level 430 or alternatively "hobbies & crafts" and "toy stores" found in level 440. The "piano" stores category description of level 430 may act to broadly describe more specific categories "piano repair" and "pianos-retail" stores of level 440. Similarly, the "antiques" category descriptor of level 430 may act to describe the more specific category of "antique stores" of level 440. In turn, "antique stores" may act as a parent or category descriptor for business listings L7 and L8 of level 450. Similarly category descriptors "hobbies & crafts", "toy stores", "piano repair" and "pianos retail" may serve as category descriptors of ABISIC base business listings L1 and L2, L3, L4 and L5, and L6, respectively.
In operation, data taxonomy is utilized by search engine computing application 190 to retrieve the most relevant directory listing information to satisfy search queries. In having the data stored according to this exemplary taxonomy, business listings may be more easily retrieved in a number of different manners. The various levels within the taxonomy allow for the existence of various associations among the data such that searches may be performed to capitalize on these associations. In addition, the taxonomy deployed provides advantages that improve search operations and enhance users' search experiences. For example, the taxonomy allows for the creation of two distinct business listing information trees. The canonical tree presents to users all of the business listing information without editorial commentary. This tree may have a small number of levels from the broadest category nodes to the actual business listings. Conversely, the editorial tree has a larger number of category levels. The editorial tree presents business listing information according to editorialized categories (nodes) and keywords. By having these varied taxonomy trees, the search operation is optimized. That is, the search engine of the present invention may operate on the tree with which it will have more success. In some instances, the canonical tree is preferred over the editorial tree. Further, users' experience is enhanced by having these trees. That is, users may choose to search for their desire business listing using category names. If they are left to perform their search using the canonical tree, their search may be rather cumbersome. By providing users access to the editorial tree, users may more easily search for the desired business listing. Further, the editorial tree allows editors to associate advertisements for other products and services with any of the business listings such that a user searching for employment agencies may be presented with advertisements for apartment rental agents.
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In sum, the present invention provides a system and methods for providing a rich and automatically degrading business directory search engine providing more relevant results for inputted search queries. It is understood, however, that the invention is susceptible to various modifications and alternative constructions. There is no intention to limit the invention to the specific constructions described herein. On the contrary, the invention is intended to cover all modifications, alternative constructions, and equivalents falling within the scope and spirit of the invention.
It should also be noted that the present invention may be implemented in a variety of computer systems. The various techniques described herein may be implemented in hardware or software, or a combination of both. Preferably, the techniques are implemented in computer programs executing on programmable computers that each include a processor, a storage medium readable by the processor (including volatile and non-volatile memory and/or storage elements), at least one input device, and at least one output device. Program code is applied to data entered using the input device to perform the functions described above and to generate output information. The output information is applied to one or more output devices. Each program is preferably implemented in a high level procedural or object oriented programming language to communicate with a computer system. However, the programs can be implemented in assembly or machine language, if desired. In any case, the language may be a compiled or interpreted language. Each such computer program is preferably stored on a storage medium or device (e.g., ROM or magnetic disk) that is readable by a general or special purpose programmable computer for configuring and operating the computer when the storage medium or device is read by the computer to perform the procedures described above. The system may also be considered to be implemented as a computer-readable storage medium, configured with a computer program, where the storage medium so configured causes a computer to operate in a specific and predefined manner. Further, the storage elements of the exemplary computing applications may be relational or sequential (flat file) type computing databases that are capable of storing data in various combinations and configurations.
Although exemplary embodiments of the invention has been described in detail above, those skilled in the art will readily appreciate that many additional modifications are possible in the exemplary embodiments without materially departing from the novel teachings and advantages of the invention. Accordingly, these and all such modifications are intended to be included within the scope of this invention construed in breadth and scope in accordance with the appended claims.
Mariani, Rico, Monberg, James C., Staab, Sanford A.
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